Ensure repair and service jobs are performed within time frame (promise time) indicated in Repair
Order (RO) to ensure timely completion of repairs and delivery to customer and if delay should inform Service Advisor (SA) in advance for promise time revision with customers.
Perform quality control check on vehicles to ensure service quality reflecting Nissan brand image.
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Cross-Functional Collaboration: Serve as the "Voice of the Scientist" by translating customer feedback into actionable market intelligence for our internal R&D and Product Development teams.
Post-Sale Advocacy: Provide high-level troubleshooting and application support to ensure customers successfully integrate our technology, fostering long-term scientific partnerships.
Education: Ph.D. (preferred) or a Master’s degree in Molecular Biology, Genomics, Genetics, Clinical Diagnostics, or a closely related field.
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Cross-Functional Collaboration: Serve as the "Voice of the Scientist" by translating customer feedback into actionable market intelligence for our internal R&D and Product Development teams.
Post-Sale Advocacy: Provide high-level troubleshooting and application support to ensure customers successfully integrate our technology, fostering long-term scientific partnerships.
Education: Ph.D. (preferred) or a Master’s degree in Molecular Biology, Genomics, Genetics, Clinical Diagnostics, or a closely related field.
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Work Order Technical Analysis: Regularly review the on-site maintenance instructions for closed work orders, verify the rationality of fault diagnosis logic and repair solutions, and promptly correct any non-standard operations.
Technical Case Library Construction: Collect and organize typical fault cases (such as GPU outages, ECC errors, BMC log analysis, etc.) to form a standardized technical case library for engineers to learn from and reference.
Diagnose and identify electrical and electronic faults using appropriate testing equipment and diagnostic tools on servers, GPUs and key hardware components
Perform repairs and replacements of faulty components, circuit boards, and electronic modules
Conduct thorough testing and quality assurance checks on repaired equipment to ensure functionality and safety compliance
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