Report platform health, delivery throughput, and improvement progress to the Group Snr Manager, Enterprise Systems and IDT leadership.
Manage DevOps tooling and cloud platform vendors at the operational level, including license utilization, service quality, and cost.
Own the Group's CI/CD pipelines end to end, covering source control, branching strategy, automated build, test integration, artefact management, and release promotion.
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Write clean, well-tested, and efficient code following best practices and design patterns.
Develop and manage services deployed on OpenShift/Kubernetes, including defining Dockerfiles and Kubernetes resource configurations (Deployments, Services, ConfigMaps, etc.).
Work with CI/CD pipelines (e.g., Jenkins) for automated build, test, and deployment.
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Report platform health, delivery throughput, and improvement progress to the Group Snr Manager, Enterprise Systems and IDT leadership.
Manage DevOps tooling and cloud platform vendors at the operational level, including license utilization, service quality, and cost.
Own the Group's CI/CD pipelines end to end, covering source control, branching strategy, automated build, test integration, artefact management, and release promotion.
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Lead design reviews and operational readiness for provisioning flow design, order orchestration, service activation, service modification, suspension, restoration, termination, and charging-triggered workflows.
Troubleshoot real-time provisioning and charging issues involving SOAP/REST APIs, middleware, Diameter/CAMEL interfaces, event flows, Kafka-based integrations, and microservices.
Support production incidents, failed provisioning cases, charging mismatches, balance or rating defects, revenue leakage investigations, reconciliation gaps, and high-severity operational escalations.
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Lead design reviews and operational readiness for provisioning flow design, order orchestration, service activation, service modification, suspension, restoration, termination, and charging-triggered workflows.
Troubleshoot real-time provisioning and charging issues involving SOAP/REST APIs, middleware, Diameter/CAMEL interfaces, event flows, Kafka-based integrations, and microservices.
Support production incidents, failed provisioning cases, charging mismatches, balance or rating defects, revenue leakage investigations, reconciliation gaps, and high-severity operational escalations.
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Apply DevOps / AIOps practices, with hands-on Shell and Python and BAT scripting.
Support public and private cloud environments, including cloud project delivery.
Work with APM & BCM tools (AppDynamics, Dynatrace) to troubleshoot applications and optimize performance; monitor systems using the Zabbix, Grafana, and Prometheus stack.
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You will be working closely with software engineers, data engineers, data scientists and product managers to ensure smooth deployment and operation of systems
Troubleshoot issues across production and non-production environments, conduct root cause analysis, and implement preventive solutions to strengthen platform reliability.
You will be identifying the resource inefficiencies, optimize platform performance and costs, and progress, risks, and recommendations to stakeholders.
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