Ready to shape how sellers and shoppers connect online? We're Homa, an e-commerce team building simple tools that help merchants reach customers across Malaysia, and working with us at Homa means hands-on impact from day one.
As a Solution Consultant - Sales & Marketing you will build scalable sales solutions and product demos that turn product capability into clear value for merchants and help grow our commercial reach.
Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records.
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