Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays, discrepancies or other delivery-related issues.
Keep customers informed of order progress, production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
Maintain accurate customer records, sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation....
• Serve as a key point of contact for customers on enquiries
orders and delivery status
providing timely and professional support while maintaining strong customer relationships.
• Process customer Purchase Orders (POs) and prepare Sales Orders accurately
verifying pricing
specifications
quantities and delivery requirements. Prepare quotations
order confirmations
Delivery Orders (DO) and other relevant sales documentation.
• Coordinate closely with Production Planning
Production
Purchasing and Warehouse to ensure customer orders are executed according to schedule. Monitor production progress
follow up on order status and communicate any changes or requirements to relevant departments.
• Coordinate with Warehouse and Logistics to arrange timely deliveries according to customer requirements. Monitor delivery status and promptly follow up on delays
discrepancies or other delivery-related issues.
• Keep customers informed of order progress
production schedules and delivery timelines. Coordinate internally to resolve customer issues and escalate delays or operational concerns that may impact customer commitments.
• Maintain accurate customer records
sales orders and order tracking information. Prepare weekly/monthly sales and order status reports and ensure proper filing and maintenance of sales documentation.
• Work closely with SProduction Planning
Purchasing
Warehouse and Logistics teams to ensure smooth end-to-end order fulfilment and effective communication across functions.
• Identify recurring operational issues and recommend improvements to order processing
documentation
communication and fulfilment processes to improve efficiency and customer service levels.
• Perform other related duties and responsibilities as assigned by management.
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Familiarity with vector conversion, layout, and basic engineering proofing for advertising signs/printing blueprints.
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Support the livestream production team by managing on-screen graphics, lower thirds, and other visual elements as directed by the producer or director.
Help manage and organize content for upcoming livestreams, including preparing scripts, gathering assets, and ensuring all materials are ready for broadcast.
Collaborate with the marketing and content teams to promote upcoming livestreams and analyze post-stream data to identify areas for improvement....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Must be proficient in CorelDRAW (CDR), with a strong command of common design and vector layout software such as Adobe Illustrator (AI) and Photoshop (PS).
Familiarity with vector conversion, layout, and basic engineering proofing for advertising signs/printing blueprints.