Coordinate with internal departments including Sales Administration, Technical, Logistics, and Project teams to ensure smooth order fulfillment and customer satisfaction.
Support dealer-led project opportunities, including project registration, pricing proposals, tender support, and project follow-ups.
Deliver product presentations and technical briefings to developers, architects, and interior designers.
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Coordinate with internal departments including Sales Administration, Technical, Logistics, and Project teams to ensure smooth order fulfillment and customer satisfaction.
Support dealer-led project opportunities, including project registration, pricing proposals, tender support, and project follow-ups.
Deliver product presentations and technical briefings to developers, architects, and interior designers.
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Maintain a high standard of customer service to achieve strong Customer Satisfaction Index results.
Collaborate closely with Relationship Managers, Corporate Banking, Business Banking, Retail Banking, and other departments on joint marketing initiatives to promote Treasury products and solutions.
Contribute to Group Treasury & Global Markets initiatives in support of overall revenue objectives.
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Lead the development of innovative, relevant, and cost-efficient below-the-line product marketing and acquisition programs with key business partners.
Program Execution and Stakeholder Management
Contribute constructively and creatively in the planning and implementation stages of programs and initiatives to drive maximum sales top-of-mind and awareness.
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Manage successful rollout of product enhancements and new dealer implementations including initial meetings, setup, testing and liaising with technical and business teams to ensure smooth go-live
Manage dealer expectation and assist dealers with 1st /2nd line API and product implementation queries
Proactively seek opportunities to engage with Tradeweb’s dealer community, looking for ways to improve collaboration and maintaining good working relationships on a day-to-day basis.
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Market Monitoring: Keep abreast of market news, corporate actions, and financial trends to provide timely updates to the team and clients.
Team Collaboration: Provide general administrative and operational support to the dealing desk to ensure smooth daily operations.
Regulatory Qualifications: Must have already passed the CMFAS Examinations (M1a, M5, M6, and M6a). Candidates who have passed these modules will be prioritized for immediate licensing.
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