Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
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Fusion Cloud Management: Administer Oracle Fusion Cloud ERP/HCM/SCM environments, managing release cycles and quarterly updates.
Data Migration: Lead complex data extraction and loading initiatives from legacy environments to modern cloud systems using FBDI, HDL, ADFdi, and OIC to ensure high quality and seamless cutover.
Manage OCI resources (Compute, Storage, VCN) and end-to-end database operations focusing on performance tuning (SQL/PL-SQL) and security compliance.
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Provide production deployment and production support as needed
Analysing and converting business requirements to technical requirements, followed by designing and implementing the solutions
Involved in all aspects of the software development life cycle; - and demonstrate abilities to learn both the business processes as well as new and existing technologies
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Release Management: Participate in the deployment of new application releases, ensuring that they are properly tested and deployed in accordance with the change management processes.
Maintenance: Work with the vendors team to ensure that applications are properly maintained and updated to meet changing business requirements.
Documentation: Create and maintain documentation related to the applications, including standard operating procedures, and troubleshooting guides.
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Expert knowledge of MongoDB data modelling, NoSQL design patterns, indexing strategies, query optimisation, and high‑availability setups for financial systems.
Experience integrating MongoDB with Java / Spring Boot / microservices architectures, supporting both new build and existing estates.
Understanding of data security, data masking, anonymisation, and regulatory controls, aligned to enterprise banking standards.
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Developing the Migration Project Plan (MPP), tracking KPIs, managing the migration risk register, and facilitating formal business sign-offs.
Ensuring all data handling adheres to GDPR and local public sector data security standards while maintaining a rigorous audit trail for data reconciliation.
Proven track record leading the migration workstream for at least three full-lifecycle Oracle HCM Cloud implementations.
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Fusion Cloud Management: Administer Oracle Fusion Cloud ERP/HCM/SCM environments, managing release cycles and quarterly updates.
Data Migration: Lead complex data extraction and loading initiatives from legacy environments to modern cloud systems using FBDI, HDL, ADFdi, and OIC to ensure high quality and seamless cutover.
Manage OCI resources (Compute, Storage, VCN) and end-to-end database operations focusing on performance tuning (SQL/PL-SQL) and security compliance.
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To learn more about SiFive’s phenomenal success and to see why we have won the GSA’s prestigious Most Respected Private Company Award (for the fourth time!), check out our website and Glassdoor pages.
Perform complete testing of developed work to reduce follow-up requests and bugs
Troubleshoot technical issues and identify modification needed in existing applications
QR Retail Automation (Asia) Sdn Bhd (QRRA), a subsidiary company of Silverlake Axis, is a leading provider of innovative retail solutions, deployment, and consulting services. We support enterprise and SME retailers, including pharmacy chains, in optimizing their operations.
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Assist in data collection, analysis, visualization and management for IT projects, ensuring data accuracy and security, and providing insights that support our consulting and business development initiatives.
Maintain project documentation, including project plans, reports, and status updates, to ensure effective communication within the team and support our consulting and business development efforts.
Stay current with the latest IT trends and technologies through research and innovation. Assist in project development and provide recommendations for improving or enhancing current projects, aligning them with our business development strategies.
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Multi-Agent Systems: Develop collaborative multi-agent systems for fleet operations, maintenance intelligence, route planning, and customer support automation.
We are looking for an Administrative Executive to join our team in Cyberjaya. This full-time, on-site role involves managing enrollments and providing administrative support to ensure smooth training operations and a seamless client journey.