Database Monitoring and Troubleshooting: Proactively monitor, investigate, and troubleshoot database-related incidents, providing timely resolutions and minimizing downtime.
Database Backup and Recovery: Develop and implement database backup and recovery strategies to ensure data availability and disaster recovery readiness.
Database Documentation and Reporting: Maintain accurate and up-to-date documentation of database inventory and SOPs. Generate database-related reports, including performance metrics, capacity planning, cost control and growth projections.
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Database Monitoring and Troubleshooting: Proactively monitor, investigate, and troubleshoot database-related incidents, providing timely resolutions and minimizing downtime.
Database Backup and Recovery: Develop and implement database backup and recovery strategies to ensure data availability and disaster recovery readiness.
Database Documentation and Reporting: Maintain accurate and up-to-date documentation of database inventory and SOPs. Generate database-related reports, including performance metrics, capacity planning, cost control and growth projections.
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Strong participation in pricing/bid preparation and the development and management of contract terms.
Manages and monitors customer satisfaction day to day and formally (customer surveys, self-assessments, complaint management, problem resolution, satisfaction management).
Communicates frequently with customers to help ensure satisfaction with the company and the products.
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As part of our business improvement and digital transformation journey, we are looking for a motivated and technology-oriented individual to support management projects.
This is a one-month paid project engagement designed for both parties to assess suitability. Successful candidates may be considered for a full-time Executive Assistant – AI & Business Operations position.
Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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We're looking for a creative, organised and hands-on Junior Growth Marketing Intern who loves social media, enjoys creating content and has a passion for building online communities.
You don't need years of experience, but you should be curious, eager to learn, confident communicating with people and excited about creating content that people genuinely want to watch and share.
Working closely with the founder and external marketing agency, you'll help bring our brand to life across social media while supporting creator partnerships and e-commerce growth initiatives.