Foster cross-functional collaboration and learning: Maintain vital process documentation, knowledge bases, and learning paths. You proactively seek opportunities to align teams, support technology deployments (including hypercare and training), and provide cross-departmental advisory support
Prioritize stakeholder management: Establish strong, communicative relationships with key internal stakeholders, serving as an escalation board for IT, and regularly engaging with the Finance & Procurement community to understand and meet their evolving business needs
Uphold company standards: Perform your duties with high integrity, managing multiple open cases flexibly as business evolves, while strictly complying with Roche guidelines and SHE (Safety, Security, Health, and Environmental Protection) standards
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Identify potential risks, develop mitigation strategies, and resolve issues that arise during the project lifecycle
Maintain strong relationships with clients, and other stakeholders, keeping them informed of project status through regular reporting and meetings.
Implement and enforce health and safety policies, ensure compliance with building codes and regulations, and monitor quality standards in compliance to the Company's EHS pre-qualification process and EHS project manual / program – and aligned to the Company's EHS policy
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You will need to manage and priorities work on a daily basis in order to manage customers' expectations and the efficiency of the subject to demands of workflow.
Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using your technical skills (SQL, SAS, R and/or Python)
Customer service focus, high level of work performance, standards and ethical values.
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