Attending to basic office matters and administrative support at the General Office counter, including answering phone calls, attending to staff, students and other stakeholders at the counter, receiving and registering documents, distributing forms and passing submissions to the relevant staff.
Job Description-Handle all company import and export matters, including the preparation and management of related documentation.-Liaise with freight forwarders and suppliers regarding stock availability, shipment arrangements, and delivery status.-Monitor and resolve issues raised by the Sales Department, providing appropriate solutions in a timely manner.-Handle customer inquiries, complaints, and feedback professionally and ensure proper follow-up.-Perform other ad hoc duties as assigned by the management from time to time.