Extract and provide accurate data and information for internal and external stakeholders, including data required for experience studies and business analysis.
Implement access controls, security configuration, and cost/performance optimisation within Snowflake and/or Databricks environments, including client-specific compliance requirements where applicable — e.g. Government on Commercial Cloud (GCC) deployment patterns, the SGTS SHIP-HATS CI/CD toolchain, and IM8 security policy controls.
Develop labeling systems that support dataset segmentation, coverage analysis, quality filtering, training-data mixtures, and model performance attribution.
-Support resource requests, allocation, configuration, and monitoring for data platform and infrastructure resources; perform routine maintenance to ensure platform stability and reliability.
Architecture, engineer and manage data integration solutions to deliver data services at scale for enterprise activities. Using of modern and innovative data technologies to enable agency data users to securely and seamlessly access and consume data.
Correlate technical service performance with customer experience and behaviour to identify affected customer segments, support root-cause analysis and prioritise service improvements based on customer impact.