Assist in system monitoring and alert escalate to respective technical support team during non-peak hours.
Ensure to meet the agreed standard service level such as consistent response time, high service availability, and adherence to batch processing schedule and computer reports distribution.
Provide support for Application and Systems technical support personnel including report spooling. This includes re-spooling branch EOD report upon request.
...
Assist in system monitoring and alert escalate to respective technical support team during non-peak hours.
Ensure to meet the agreed standard service level such as consistent response time, high service availability, and adherence to batch processing schedule and computer reports distribution.
Provide support for Application and Systems technical support personnel including report spooling. This includes re-spooling branch EOD report upon request.
...
Corrective Maintenance Governance: Oversee end-to-end corrective maintenance by: 1. Validating SOW to ensure accurate root cause resolution without over-scoping. 2. Governing cost through BOQ review against market benchmarks and contract rate cards. 3. Managing CUW/PR/PO processes with budget control. 4. Ensuring IFM/vendor delivery, quality assurance, and formal sign-off (POR)
Preventive Maintenance and SLA Compliance: Ensure all preventive maintenance activities in strict adherence to SLA scope and frequency across electrical, cooling, fire protection, and standby power systems (UPS, DC system and generator set).
Vendor and IFM Partner Performance Governance: Monitor and enforce IFM/vendor performance against SLAs, KPIs, and contractual obligations, ensuring timely closure of issues, service quality, and continuous improvement.
...
Prepare reports, dashboards, and performance summaries that turn campaign data into clear insights and next steps.
Support testing and optimisation across audiences, creatives, landing pages, funnels, and media spend.
Work with internal teams to identify performance issues, recommend practical improvements, and progressively develop into client-facing, consultant-level responsibilities.
...
Assist in integrating data from multiple sources, including building management systems (BMS), IoT devices, email, SharePoint, ERP/CRM systems, spreadsheets, databases, and other business applications.
Support data analytics, engineering data analysis, dashboards, and reporting initiatives for property operations, asset management, M&E performance monitoring, predictive maintenance, energy consumption analysis, and ESG tracking.
Analyze engineering and operational data to identify trends, equipment performance issues, maintenance opportunities, process improvements, and energy efficiency enhancements.
...
Support QAQC Manager in certification body, audit coordination, certification activities, and departmental improvement projects.
Monitor, maintain, and manage the validity of product certifications, approvals and applicable standards to ensure continuous compliance with regulatory, certification, and customer requirements.
Control, maintain, and distribute ISO documented information, procedures, work instructions, records, and Technical Files in accordance with established document control procedures.
...
Perform scheduled inspections, preventive maintenance, testing, and troubleshooting of mechanical and electrical systems.
Supervise and coordinate external contractors and service providers, ensuring work is carried out safely, efficiently, and in accordance with approved standards.
Execute in-house electrical works, including maintenance, inspection, testing, and repair activities as assigned by Management.
...
Own the technical reliability of CRM/CDP integrations and data synchronization, ensuring APIs, event feeds, identity mapping, and audience/conversion syncs between platforms.
Uphold data governance and consent requirements for targeting and tracking, including opt-out handling, suppression rules, and safe handling of customer identifiers in line with agreed standards.
Establish QA and monitoring routines for launches and ongoing operations, troubleshoot tracking/automation/data issues efficiently, and coordinate resolution with Engineering, BI/Data, and vendors.
...
Support QAQC Manager in certification body, audit coordination, certification activities, and departmental improvement projects.
Monitor, maintain, and manage the validity of product certifications, approvals and applicable standards to ensure continuous compliance with regulatory, certification, and customer requirements.
Control, maintain, and distribute ISO documented information, procedures, work instructions, records, and Technical Files in accordance with established document control procedures.
...