Drive continuous service and process improvement initiatives by identifying optimization opportunities and contributing to competency development in automation, Artificial Intelligence (AI), and Machine Learning (ML) technologies.
Monitor operational performance and prepare, maintain, and distribute relevant reports and presentations, including governance reports, operational review materials, use case assessments, and threat intelligence updates.
Conduct Root Cause Analysis (RCA) activities to identify lessons learned and recommend corrective and preventive actions.
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Work collaboratively with various cybersecurity units and cross-functional teams to guarantee robust information security governance across CelcomDigi.
Lead the design, implementation and management of defendable security architectures including ZeroTrust models, enhancing security capabilities and maturity across diverse infrastructures such as IT, telecommunications and multi-cloud environments (AWS, Azure).
Provide authoritative guidance to internal business units and project teams to support compliance with mandatory Digital Cybersecurity Checklist (DCC) requirements and endorsements.
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