200+ Customer Support Specialist Jobs in Selangor - September 2026 - High Salaries

Showing 249 jobs results for "customer support specialist" in Selangor
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  • About the Role
  • Join our dynamic team in the heart of Kuala Lumpur! As a Mandarin-speaking Customer Support Specialist, you will be the front-line ambassador for our client, providing high-caliber technical and operational support to customers. This role is ideal for individuals who are passionate about technology, skilled at problem-solving, and dedicated to delivering excellent customer experiences.
  • Key Position Details ...
Posted
13 days ago
  • Collaborating with cross-functional teams to deliver the best solutions for customers.
  • Supporting in identifying new business opportunities in line with the country sales strategy.
  • Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
20 days ago

Kuala Kubu Bharu

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
18 days ago
  • Key Responsibilities
  • Customer Inquiries & Problem Resolution
  • · Respond to customer inquiries warmly and professionally via designated channels including phone, online chat and email. ...
Posted
3 days ago
  • Collaborating with cross-functional teams to deliver the best solutions for customers.
  • Supporting in identifying new business opportunities in line with the country sales strategy.
  • Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
23 days ago
  • • Handle customer inquiries via outbound calls and emails.
  • • Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
  • • Understand customer needs and provide accurate solutions. ...
Posted
10 days ago

Malaysia

  • Monitor outstanding contracts and forecasts, ensuring timely fulfillment and managing contract roll-overs or cancellations as needed.
  • Ensure adherence to OTIF (On-Time-In-Full) standards and maintain accurate reason codes in SAP for performance tracking.
  • Partner with Planning and Logistics teams to align production schedules, stock readiness, labeling, and cargo allocation. ...
Posted
13 days ago
  • Approval on eNA system for new SKU number request.
  • Prepare Proforma Invoice for pre-payment orders and report in MYTax portal.
  • Make sure Required Delivery Date is updated on weekly basis. ...
Posted
13 days ago
  • Handle customer inquiries, provide timely updates, and resolve issues professionally
  • Monitor shipment progress and ensure timely delivery
  • Maintain proper records and documentation in the system ...
Posted
2 days ago
  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
2 days ago
  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
9 days ago
  • Maintains a positive, empathetic and professional attitude towards customer
  • Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
  • Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions ...
Posted
14 days ago

Agensi Pekerjaan JobScoper Sdn. Bhd.

  • Identify customer needs and resolve issues efficiently.
  • Follow established procedures and service standards when handling customer interactions.
  • Escalate complex cases to the relevant team when necessary. ...
Posted
a month ago
  • Prepare and manage operational documentation, including reports, invoices, and system transactions.
  • Coordinate customer billing, ensuring supporting documentation is submitted accurately and within agreed timelines.
  • Investigate and resolve billing discrepancies while escalating issues where required. ...
Posted
24 days ago
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
14 days ago
  • Sense of responsibility;
  • Independent and customer friendly.
  • Experienced with Customer Care, internet and hotel industry; ...
Posted
a month ago
  • Work Arrangement:* Hybrid
  • Working Hours:* Monday to Friday, normal office hours
  • Shift:* Not required ...
Posted
14 days ago
Posted
19 days ago
  • Salary: RM3,000 – RM3,200/month
  • Working Hours: 10am - 7pm
  • Working Days: 5 days/week + 2 rotational off days ...
Posted
11 days ago

Kota Damansara

Posted
3 days ago
  • Manage and resolve complaints professionally within the stipulated timeframe.
  • Escalate complex enquiries to the relevant department/section when necessary.
  • Ensure compliance with internal guidelines, SOPs, and service quality standards. ...
Posted
3 days ago
  • Monitor key performance indicators related to customer satisfaction and service metrics.
  • Advocate for the voice of the customer throughout the organization, influencing decisions and driving change to improve customer experiences.
  • Conduct regular customer surveys, interviews, and focus groups to gather insights and feedback. ...
Posted
2 days ago
  • Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
  • Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
  • Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
3 days ago
  • Additional leave
  • Maternity leave
  • Opportunities for promotion ...
Posted
2 days ago
  • Makes outbound call to customers for follow-up cases.
  • Executes empowerment guidelines.
  • Provides advice to Customer Service Representatives (CSR) on handling customer enquiries. ...
Posted
2 days ago
  • Monitor port call communication and follow up with the relevant party to address pending issues
  • Hand over the business won to the local office to proceed with operations planning
  • Meet the Clients face to face occasionally to develop relationship ...
Posted
a day ago
  • · Oversees the mall’s customer service operations to ensure exceptional guest experience.
  • · Manages customer service team, handles tenants and shoppers’ inquiries, monitor service standard, and implements customer engagement initiatives that enhance the mall’s reputation and foot traffic
  • · Supervise daily operations of Customer Service Counter / Concierge ...
Posted
4 days ago
  • Rotational Shift
  • 24 X 7
  • Requirements: ...
Posted
6 days ago
  • Gain exposure to basic CRM and reporting tasks that prepare you for supervisory roles.
  • Access a supportive environment with on-the-job coaching and chances to take on small ownership areas.
  • If you enjoy making someones day better with a clear answer or a friendly voice, you will fit right in working with us at Abitare Sdn Bhd. We are a retail team focused on approachable home products and straightforward service, and we value steady, helpful interactions with every customer. ...
Posted
7 days ago