5,000+ Customer Support Jobs in Malaysia | Job Vacancies | October 2026

Handle and verify import and export documentation, ensuring all required paperwork is completed within the required timelines.
Follow up on shipment movements and keep customers updated on the latest status and any changes.
Investigate and resolve customer concerns or operational issues, working with relevant parties on corrective actions where necessary. ...

Posted

7 days ago

Import-Export Customer Service Executive Import-Export Customer Service Executive

AUGMENTUM PARTNERS PTE. LTD.

Full Time

Singapore

Essential Duties and Responsibilities
• Coordinate import and export shipment operations for air and/or sea freight.
• Prepare, verify and process shipping documentation, including Bills of Lading, Air Waybills, permits, invoices and customs declarations. ...

Posted

7 days ago

Experienced Customer Support Officer (Afternoon Shift - Shift Allowance Included) Experienced Customer Support Officer (Afternoon Shift - Shift Allowance Included)

Toll Group

Full Time

Bayan Lepas

Posted

7 days ago

Air Freight Customer Service Executive Air Freight Customer Service Executive

TRIANGLE WORLDWIDE SDN BHD

Full Time

Shah Alam

Liaise with airlines, internal teams, and global agents to ensure seamless service
Ensure all shipments comply with SOPs, customs regulations, and client requirements
Are you passionate about logistics and thrive in a fast-paced environment? Join our team as an Air Freight Customer Service Executive and play a key role in ensuring smooth, timely, and efficient air freight operations for our valued clients. ...

Posted

7 days ago

Contract Logistics Customer Service Specialist Contract Logistics Customer Service Specialist

Kuehne+Nagel

Full Time

Singapore

To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
To ensure compliance with all customer contractual obligations on the part of the company.
To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner ...

Posted

8 days ago

Customer Service Agent - SPayLater-ShopeePay Customer Service Agent - SPayLater-ShopeePay

Monee

Full Time

KL City

Identify trends and patterns in customer inquiries and complaints, and provide feedback to cross-functional teams to help improve products, services, and processes.
Meet or exceed established performance metrics, including customer satisfaction, first contact resolution, and response time.
Maintain accurate and complete customer records and logs. ...

Posted

8 days ago

Senior Manager (Communications), CS CDC Senior Manager (Communications), CS CDC

PAS People's Association

Full Time

Singapore

Monitors, tracks and analyses news/trends which may directly affect CDC and recommend appropriate responses.
Crafting of proposal papers, marketing strategies for stakeholder and residents’ engagement.
Manages and responds to external feedback received by members of the public and stakeholders on a daily basis. ...

Posted

7 days ago

CUSTOMER SERVICE REPRESENTATIVE CUSTOMER SERVICE REPRESENTATIVE

Wong Engineering

Full Time

Prai

Generating sales orders by using the system ( EPICOR) upon receiving purchase orders from customers.
Review current finish good balance quantity and make a delivery arrangement with the warehouse if stock is available.
notifying planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required. ...

Posted

22 days ago

Customer Service Officer (Mandarin-English) Customer Service Officer (Mandarin-English)

KuCoin Exchange

Full Time

KL City

Collaborate with internal teams to ensure comprehensive pre- and post-service for all products.
Primarily handle upgrade services, complex issues, and customer complaints, providing swift resolutions, proficient service, and maintaining strong customer relationships.
Bachelor's degree or above. ...

Posted

8 days ago

Customer service officer Customer service officer

HERMESYS PRIVATE LIMITED

Full Time

Geylang

Posted

22 days ago

Contract Logistics Customer Service Specialist Contract Logistics Customer Service Specialist

Kuehne+Nagel

Full Time

Singapore

To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
To ensure compliance with all customer contractual obligations on the part of the company.
To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner ...

Posted

8 days ago

Customer Service Executive Customer Service Executive

Cora Environment

Full Time

Singapore

Collaborate with internal stakeholders, such as operations and sales teams, to ensure prompt resolution of customer queries and feedback.
Record detailed information of customer interactions, transactions, comments, and complaints using CRM software.
Identify opportunities for process improvements to enhance overall customer satisfaction. ...

Posted

22 days ago

CUSTOMER SERVICE MANAGER (THREE STAR) CUSTOMER SERVICE MANAGER (THREE STAR)

HR SOLUTIONS CONSULTANTS LLP

Full Time

Pasir Ris

Monitor staff performance and ensure customer enquiries and complaints are resolved within required timelines.
Train and coach customer service staff to improve communication, product knowledge, and problem-solving skills.
Maintain good relationships with customers and understand their requirements and expectations. ...

Posted

8 days ago

Customer Service Customer Service

Restosuite Private Limited

Full Time

KL City

Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
Assist with account creation, menu setup, and processing of additional information provided by customers.
Rotate on-call duties during off-hours to handle emergency issues. ...

Posted

a month ago

Customer Service Customer Service

Total Packaging Sdn Bhd

Full Time

Skudai

Coordinate with Sales, Production & Logistics
Handle customer feedback and complaints
Çertificates/Diploma/Degree in related field is an advantage ...

Posted

a month ago

Demand - Customer Service Manager Demand - Customer Service Manager

NS BlueScope Malaysia

Full Time

Kapar

Reinforce best practices and drive continuous improvement in all aspects of customer demand, order management, and overall customer satisfaction.
Drive innovation in customer service, system, process, and operation.
Provide leadership and continue to develop team’s capability and competency. ...

Posted

17 days ago

Admin cum Customer Relations Officer Admin cum Customer Relations Officer

CONTINENTAL PLATFORM (M) SDN BHD

Full Time

Shah Alam

Coordinate with various departments to ensure smooth workflow and communication.
Assisting the Sales and After Sales Team if required.
Exhibits polite and professional communication via phone, e-mail, and mail. ...

Posted

8 days ago

Customer Service Officer - Education Centre Customer Service Officer - Education Centre

SEARCH AVENUE PRIVATE LIMITED

Full Time

Geylang

Posted

8 days ago

Operations Customer Service Assistant Operations Customer Service Assistant

UPS

Full Time

Singapore

Order Processing: ensure all orders are processed in a timely manner and according to the clients' specific requirements;
Shipping: ensure all bills of lading are correct and confirmed into the appropriate system(s);
Adjustments: ensure inventory integrity by processing authorized inventory adjustments; ...

Posted

17 days ago

Warehouse Customer Service Representative Warehouse Customer Service Representative

UPS

Full Time

Singapore

Backorder and returns management
Coordinate with the warehouse team to ensure that operational tasks are met:
Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all QA or legal liability requirements; ...

Posted

17 days ago

CUSTOMER SERVICE CUSTOMER SERVICE

SIMANA NETWORK SDN BHD

Internship, Full Time

Ipoh

Simana Network is hiring a Full time CUSTOMER SERVICE REPRESENTATIVE PERAK. Apply now to be part of our team.
Simana Network well established company since 2000. We have successfully trained more than 500 trainers in pass years.
Responsibilities: ...

Posted

a month ago

Customer Service (SG JOB) Customer Service (SG JOB)

Inter Island

Full Time

Johor Bahru

Identify opportunities for re-contract deals, and upsell better vehicles or longer lease contracts.
Build strong, lasting relationships with our drivers, ensuring they always feel part of the Lumens family.
Keep customers updated on the latest promotion and product. ...

Posted

17 days ago

Call Center Agent ( Debt Collection ) Call Center Agent ( Debt Collection )

Building Bridges Sdn Bhd

Full Time

Setapak

Sunday: Off
Additional leave
Free parking ...

Posted

8 days ago

CALL CENTER AGENT (DEBT COLLECTION) CALL CENTER AGENT (DEBT COLLECTION)

G & N Success Management (M) Sdn Bhd

Full Time

KL City

Update customer information and collection status accurately in the system.
Achieve individual and team collection targets.
Handle customer enquiries professionally and courteously. ...

Posted

8 days ago

Associate Representative, Customer Service and Support Associate Representative, Customer Service and Support

APL LOGISTICS LTD

Full Time

Tuas

Posted

15 days ago

Customer Service Officer Customer Service Officer

Celebrity Fitness

Full Time

Petaling Jaya

The Customer Service Officer must maintain constant communication with the Front of House Manager on all aspects of club responsibilities and activities. It is paramount to the success of the club and company, that the Customer Service Officer maintains an open line of communication on any club-related matters.
Attend regular department meetings.
Administrate the membership database, recording all necessary information. ...

Posted

22 days ago