300+ Customer Support Jobs in Shah Alam - August 2026

Order Tracking & Risk Management
Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution ...

Posted

12 days ago

Internship for Customer Service - Admin - SU5, Shah Alam Internship for Customer Service - Admin - SU5, Shah Alam

Rentokil Initial

Undisclosed

Internship

Shah Alam

Check service backlogs, perform service re-planning and issue necessary tickets, etc.
Docket compilation, prepare service schedule
Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course) ...

Posted

18 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

22 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Posted

22 days ago

Customer Service - Admin Clerk Customer Service - Admin Clerk

Ucal Tech's (M) Sdn Bhd

MYR2,200 - MYR3,300 Per Month

Full Time

Shah Alam

Follow up for Purchase Order (PO) with customer
Prepare weekly delivery & collection schedule planning
Prepare and maintain documents, records and reports as required ...

Posted

a month ago

Internship for Customer Service - Admin - SU5, Shah Alam Internship for Customer Service - Admin - SU5, Shah Alam

Rentokil Initial

Undisclosed

Full Time

Shah Alam

Check service backlogs, perform service re-planning and issue necessary tickets, etc.
Docket compilation, prepare service schedule
Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course) ...

Posted

19 days ago

Executive, Customer Service - Operations Executive, Customer Service - Operations

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

a month ago

Customer Service Executive(Logistic) Customer Service Executive(Logistic)

MK Global Auto Resources

MYR2,500 - MYR3,500 Per Month

Full Time

Shah Alam

Track shipments proactively and provide timely updates to customers.
Resolve customer complaints and service-related issues promptly.
Maintain accurate customer and shipment records in the company system. ...

Posted

a month ago

Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker) Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

10 days ago

Internship – Customer Service - Marketing Internship – Customer Service - Marketing

THEGADGETSTALL

MYR600 - MYR1,000 Per Month

Internship

Shah Alam

Monitor product performance and identify marketing opportunities.
Research trending content and campaign ideas.
Support the Content Creator team with creative ideas and content planning. ...

Posted

a month ago

Banking Customer Service - ICity Shah Alam Banking Customer Service - ICity Shah Alam

1Millennium International Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Full Time

Shah Alam

Willing to work overtime
Attend to all the merchant enquiries receiving via phone calls & Merchant Business helpdesk email.
Shah Alam: Reliably commute or planning to relocate before starting work (Required) ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
Assist in calling up customers for service / sales interactions ...

Posted

a month ago

Customer Service Order Management - Polish Speaker Customer Service Order Management - Polish Speaker

Michael Page

Undisclosed

Full Time

Shah Alam

Communicate effectively with Polish-speaking clients to address their needs and enquiries.
Coordinate with internal teams to ensure order fulfilment and delivery timelines are met.
Handle documentation and system updates related to order management processes. ...

Posted

a month ago

Customer Service Order Management - Italian Speaking Customer Service Order Management - Italian Speaking

Michael Page

Undisclosed

Full Time

Shah Alam

Ensure timely communication with clients to address inquiries and provide updates.
Collaborate with internal teams to meet customer requirements and resolve issues.
Monitor and manage order fulfillment to ensure timely delivery. ...

Posted

a month ago

Customer Service Order Management - German Speaker Customer Service Order Management - German Speaker

Michael Page

Undisclosed

Full Time

Shah Alam

Serve as the primary point of contact for German-speaking clients, addressing inquiries and resolving issues promptly.
Coordinate with internal teams, such as procurement and supply chain, to ensure timely delivery of orders.
Monitor order status and provide regular updates to clients. ...

Posted

a month ago

Customer Service Order Management - Thai Speaker Customer Service Order Management - Thai Speaker

Michael Page

Undisclosed

Full Time

Shah Alam

Act as the primary point of contact for Thai-speaking clients, addressing inquiries and resolving issues promptly.
Coordinate with internal teams to ensure timely delivery of orders and adherence to service standards.
Maintain accurate records of customer interactions and order details in the system. ...

Posted

a month ago

Customer Service Order Management - Spanish Speaker Customer Service Order Management - Spanish Speaker

Michael Page

Undisclosed

Full Time

Shah Alam

Communicate effectively with Spanish-speaking clients to address inquiries and provide support.
Coordinate with internal departments to ensure order fulfilment and delivery schedules are met.
Monitor and track order status, proactively resolving any issues that arise. ...

Posted

a month ago

Customer Service Order Management - Arabic Speaking Customer Service Order Management - Arabic Speaking

Michael Page

Undisclosed

Full Time

Shah Alam

Coordinate with internal teams to ensure order fulfilment aligns with client requirements.
Act as the main point of contact for Arabic-speaking clients, addressing inquiries and resolving issues.
Monitor order statuses and proactively communicate updates to customers. ...

Posted

a month ago

Associate I, Customer Service (Order Management - Cantonese Speaker) Associate I, Customer Service (Order Management - Cantonese Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

20 days ago

Associate I, Customer Service (Order Management - Mandarin Speaker) Associate I, Customer Service (Order Management - Mandarin Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

20 days ago

Assistant Engineer - Customer Service Quality Assistant Engineer - Customer Service Quality

HICOM Diecastings Sdn Bhd

MYR2,000 - MYR3,500 Per Month

Full Time

Shah Alam

Support handling of customer complaints, quality incidents, containment actions, and corrective improvements.
Assist in ISO 9001:2015 & IATF 16949:2016 audits, including customer and third-party certification audits.
Conduct quality-related training and support continuous improvement activities. ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Telesales Executive, Maybank Group Customer Care Telesales Executive, Maybank Group Customer Care

Maybank

Undisclosed

Full Time

Shah Alam

Persistently champion the Maybank brand to maximize opportunities and contribute to customer loyalty and retention.
Continuously uphold integrity in all customer interactions.
To serve effectively and efficiently in meeting customer requirements. ...

Posted

a month ago

Taiwanese Customer Service Representative - Penang, Malaysia Taiwanese Customer Service Representative - Penang, Malaysia

TP

Undisclosed

Full Time

Shah Alam

Accurately record customer information and strictly adhere to data security regulations.
Work with the team to continuously optimize service quality.
Achieve the performance goals (KPIs) set by the company. ...

Posted

a month ago

Senior Executive - Business Channel (Operations - Customer Service) (Unfilled) Senior Executive - Business Channel (Operations - Customer Service) (Unfilled)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

22 days ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Executive - Business Channel (Operations - Customer Service) Executive - Business Channel (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

a month ago

Supervisor, Customer Service (Order Management - Japanese Speaker) Supervisor, Customer Service (Order Management - Japanese Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness. ...

Posted

a month ago