Technical alignment for orders : Verify product details, specifications, and configurations to ensure orders are accurate and meet customer application requirements.
Cross-functional coordination : Liaise with procurement, logistics, and technical teams to ensure product availability, shipment accuracy, and smooth delivery.
Issue handling (delivery, quality, warranty) : Support clients on order-related issues such as delays, incorrect items, product defects, returns, and warranty claims.
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Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Responsible for expediting the orders in scope from PO creation to Supplier Delivery.
Initiate Cancel/Modify requests for purchase orders in SLB systems (SAP, SWPS, GOLD, and Lawson) after consultation with internal stakeholders and external suppliers.
Update the ERPs with all the relevant dates and supplier feedback ensuring this information are reflected in the Business systems and metrics.
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Proactive Training: Train team members on service quality issues and quality
Interface Participation: Act as an active contact person for quality, knowledge, and product launch topics; participate in GPC projects and initiatives
Information Flow: Ensure all relevant information (e.g., product launches, quality notifications) is delivered and communicated to the organization in a timely manner
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