Maintaining a Safe & Respectful Environment: Investigate and report any rule infringements, ensuring a positive experience for all. You'll also monitor camera recordings to uphold gym guidelines.
Exceptional Member Support: Proactively assist members with their enquiries, address complaints with empathy, and fulfil their requests effectively.
Communication Champion: Keep our members informed about gym updates and membership matters through our SMS, WhatsApp and email system.
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To inform and explain clearly to the customers if there is any promotions such as free wash or special events during store openings.
To monitor feedback and service-related issues from the app or outlet facilities and inform unresolved technical issues to relevant personnel such as app provider (HIRO) or the technical team.
To Guide the customers on how to use the machines or app and provide clear instructions during system updates or changes in operations.
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To inform and explain clearly to the customers if there is any promotions such as free wash or special events during store openings.
To monitor feedback and service-related issues from the app or outlet facilities and inform unresolved technical issues to relevant personnel such as app provider (HIRO) or the technical team.
To Guide the customers on how to use the machines or app and provide clear instructions during system updates or changes in operations.
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Support Instrument Project Documentation: Review and update datasheets, loop diagrams, wiring diagrams, cable schedules, and C&E matrices. Track revisions.
Assai Drawing and Document Close-Out Support: Assist in verifying that all comments for drawings or documents within the Assai system are properly addressed and closed out. Ensure that comments recorded in Assai are reviewed, resolved, and documented as complete.
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