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1,800+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,895 jobs results for
"customer support"
in Kuala Lumpur
Never miss any updates for Customer Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
24 days ago
Undisclosed
KL City
- Opportunity to support customers via Phone, Chat, and Email
- International and Multicultural Work Environment
- Career Growth and Development Opportunities ...
Posted
5 days ago
Undisclosed
KL City
- Monitor 3PL performance from Inbound, VAS (Value Added Service), replenishment, picking, delivery and return handling, to support the business in the local need and fulfill the local regulation.
- Ensure the DC inventory record accurately including quantity, location and batch
- Review the daily operations and develop a procedure to drive security and safety standard ...
Posted
24 days ago
Undisclosed
KL City
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible
- Provide immediate attention to serious cases and escalate for swift resolutions
- Obtaining and sharing customer feedback with colleagues and other departments to improve product and service ...
Posted
24 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
25 days ago
Undisclosed
KL City
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate records of customer interactions and cases.
- Escalate complex issues to the relevant team when required. ...
Posted
25 days ago
Undisclosed
KL City
- Apply our Service Recovery SOP when something goes wrong — the right tier, the right amount, the right party charged — and escalate the cases that exceed your authority.
- Handle food safety and dietary/allergen issues to the letter of our rules. Halal and allergen questions are never improvised; they follow a fixed process every time.
- Work with Live Operations in real time when a delivery is late, missed or misrouted. ...
Posted
2 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
2 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
a day ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
a day ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
a day ago
Undisclosed
KL City
- Accurately document customer interactions and issues in our CRM system to ensure seamless follow-up and reference.
- Gather customer feedback and insights to help improve our products, services, and overall customer experience.
- Work closely with other departments, such as Sales, Marketing, and Technical Support, to address customer needs and enhance service delivery. ...
Posted
a day ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
a day ago
Undisclosed
KL City
- Provides feedback to engagement center agents
- Prepares and analyses quality reports for management staff review
- Performs calibration sessions with team manager and staff ...
Posted
a day ago
Accenture Southeast Asia
Undisclosed
KL City
- Stay current with system information, changes and updates
- Comply with service level agreements
- Support and help on Process documentation ...
Posted
15 days ago
Undisclosed
KL City
- Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
- Assist in calling up customers for service / sales interactions;
- Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
4 days ago
Undisclosed
KL City
- Identify, prioritize and sponsor initiatives to optimize service delivery, reduce costs, increase efficiency and raise customer satisfaction across OS&S
- Use KPI analysis, customer feedback and benchmarking to drive targeted improvement programs and measure benefit realization
- Partner closely with OS&S service delivery teams, business units and regional stakeholders to align service performance with Omya business objectives and customer needs ...
Posted
15 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Create world class training delivery program
- Design and maintain training course for all materials and develop appropriate manuals and handouts
- Facilitate training sessions ...
Posted
15 days ago
Undisclosed
KL City
- Opportunity to support customers via Phone, Chat, and Email
- International and Multicultural Work Environment
- Career Growth and Development Opportunities ...
Posted
9 days ago
Undisclosed
KL City
- Monitor service quality, analyze customer feedback and implement initiatives to drive customer service improvements.
- Ensure high quality data input in customer records, sales documents, and reporting including but not limited to account opening, transaction processing and other banking services.
- Optimise branch workflows to improve productivity and reduce errors. ...
Posted
2 days ago
Dytan Health On-line Sdn Bhd
MYR2,300 - MYR2,700 Per Month
KL City
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
- What is your notice period?
- What is your expected salary? ...
Posted
5 days ago
Undisclosed
KL City
- Maintain high customer satisfaction and service quality.
- Follow company procedures and meet assigned KPIs.
- Fluent in Mandarin & English. ...
Posted
25 days ago
Undisclosed
KL City
- Take over cases when bot or self-service cannot resolve them
- Apply correct tagging, routing, and documentation
- Flag repeated customer confusion, broken flows, and recurring issues ...
Posted
25 days ago
Undisclosed
KL City
- Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
- Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
- Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...
Posted
7 days ago
Undisclosed
KL City
- May receive assignments from senior support personnel as required.
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline. ...
Posted
8 days ago
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