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1,900+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,937 jobs results for
"customer support"
in Kuala Lumpur
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Urban Ace Property Management
MYR1,800 - MYR2,300 Per Month
KL City
- Answering phone calls and handling inquiries with proper etiquette.
- Coordinating with security and other departments when necessary.
- Offering general administrative support, including filing and documentation. ...
Posted
16 days ago
Transcosmos Malaysia Sdn Bhd
MYR2,800 - MYR3,800 Per Month
KL City
- Provide timely and effective solutions, ensuring issues are resolved and followed up appropriately
- Meet individual and team KPIs, including service levels, quality standards, and customer satisfaction targets
- Escalate complex cases such as technical issues, disputes, or suspected fraud to the relevant teams ...
Posted
4 days ago
Undisclosed
KL City
- Work closely with customer’s purchasing team and Hexcel’s internal team at various locations globally.
- Delivery and Logistics Support.
- Documentation support. ...
Posted
21 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
2 days ago
Undisclosed
KL City
- Training: 4 weeks of fully paid professional training (no prior experience needed!)
- Growth: Rapid career progression and leadership development tracks
- Provide high-quality customer assistance via Chat & Email only ...
Posted
4 days ago
TENAGA SETIA RESOURCES SDN BHD
MYR1,800 - MYR3,000 Per Month
KL City
- Perform outbound calls, especially follow-up cases, appointment confirmations, appointment reminders, etc.
- Minimum of 3 year(s) working experience in the service industry, preferably in a customer service background.
- Certificate/Diploma/Degree in Business Administration or equivalent. ...
Posted
16 hours ago
Undisclosed
KL City
- - Ensure adequate staffing and 24/7 coverage across global teams.
- - Monitor workload, queues, backlogs, and escalations.
- - Resolve operational issues and maintain service continuity during peak periods or incidents. ...
Posted
15 hours ago
MYR1,800 - MYR3,500 Per Month
KL City
- Communicate in a friendly, empathetic and professional manner.
- Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
- Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
22 days ago
Undisclosed
KL City
- Provide support and escalation of issues within agreed procedures and service level agreements. Manage customer’s expectations and display ownership for customer request.
- Respond to customer request efficiently and escalate to other functional team as required.
- Keep up-to-date on new or enhanced products/services in order to maintain a high level of quality service to customer. ...
Posted
22 days ago
Undisclosed
KL City
- Oversee end-to-end customer service operations across all channels (e.g., calls, emails, chat, and digital platforms), ensuring accuracy, consistency, and adherence to approved service standards and operating procedures.
- Ensure customer interactions are handled within agreed service levels by actively monitoring volumes, queue performance, turnaround times, and case ageing.
- Drive service excellence by continuously reviewing customer journeys, identifying pain points, and implementing actions that improve customer outcomes and satisfaction. ...
Posted
7 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Stay current with system information, changes and updates
- Comply with service level agreements
- Support and help on Process documentation ...
Posted
8 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Create world class training delivery program
- Design and maintain training course for all materials and develop appropriate manuals and handouts
- Facilitate training sessions ...
Posted
8 days ago
Undisclosed
KL City
- Ensure customer interactions are handled within agreed service levels by actively monitoring volumes, queue performance, turnaround times, and case ageing.
- Drive service excellence by continuously reviewing customer journeys, identifying pain points, and implementing actions that improve customer outcomes and satisfaction.
- Establish and maintain high service quality standards through effective monitoring, coaching, and performance management. ...
Posted
7 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Verify and accurately update donor, payment and communication details.
- Identify and address concerns that could lead to donor cancellation.
- Use active listening, questioning and objection-handling skills to understand and support donors. ...
Posted
7 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
7 days ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
8 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
8 days ago
MYR3,000 - MYR3,700 Per Month
KL City
- Plan, coordinate and execute centre-specific client engagement activities, including community events, networking activities, breakfasts, pantry initiatives and other client experiences.
- Act as a client advocate by gathering and sharing client feedback, preferences and insights with the relevant leaders and teams to identify opportunities for improvement.
- Manage client check-ins and check-outs, administrative matters and invoicing-related activities to support the smooth day-to-day operation of the centre. ...
Posted
22 days ago
MYR3,000 - MYR3,300 Per Month
KL City
- Adhere to all internal service standards, compliance policies, and operational procedures.
- Maintain accurate documentation of customer interactions in the system.
- Minimum 1 year experience in customer service ...
Posted
22 days ago
Undisclosed
KL City
- Excellent spoken and written communication skills in English; proficiency in Bahasa Malaysia or other languages is an advantage.
- Ability to work on-site in Kuala Lumpur, manage multiple tasks, and maintain accuracy in a fast-paced environment.
- Experience in customer-facing roles within retail, F&B, FMCG, or related sectors is preferred. ...
Posted
22 days ago
Undisclosed
KL City
- Proficiency with reservation or property management systems and basic computer applications (e.g., email, spreadsheets).
- Ability to work on-site in WP. Kuala Lumpur, including flexibility for shifts, weekends, and holidays as required.
- Attention to detail, strong organizational skills, and the ability to manage multiple bookings and inquiries simultaneously. ...
Posted
23 days ago
MYR4,000 - MYR6,500 Per Month
KL City
- l Experience with Zendesk
- l Exceptional written communication (grammar, structure, tone alignment, issue articulation)
- l Strong analytical and critical thinking—can investigate, isolate root causes, and propose solutions ...
Posted
23 days ago
Undisclosed
KL City
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
23 days ago
CWHUB MALAYSIA VENTURES
Undisclosed
- Work closely with the warehouse and operations team to resolve customer issues
- Handle customer complaints calmly and provide suitable solutions based on company guidelines
- Keep customer information and case updates organised and accurate ...
Posted
10 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
11 days ago
Undisclosed
KL City
- Process Optimization: Adapt customer service processes to Southeast Asia’s local context and home appliance after-sales characteristics. Continuously improve workflows, service standards, and scripts to enhance efficiency and user experience.
- Business Collaboration: Coordinate with cross-functional teams to share customer insights and operational data. Conduct regular reviews and implement optimization initiatives.
- Bachelor’s degree or above. ...
Posted
11 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
12 days ago
Undisclosed
KL City
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team service targets and interaction handling quotas ...
Posted
12 days ago
Undisclosed
KL City
- Assist customers throughout their online purchasing journey and provide appropriate guidance where required.
- Ensure customers receive clear, friendly and helpful responses at all times.
- Take ownership of customer conversations and ensure enquiries are followed through until properly addressed. ...
Posted
12 days ago
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