Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
Ensure adequate backup and deputy coverage within the team so that order processing, invoicing, e-invoicing, shipping documentation, and customer service activities continue without disruption during staff absence or peak workload periods
Aggregate regional utilization indicators ensuring accuracy about de facto available capacity (accounting for leaves of absence, relocations, part-time resources etc.)
Cross-functional projects: Support strategic initiatives and strengthen internal processes across teams covering research, marketing, investor relations and HR, tracking milestones and timelines.
Ensure adequate backup and deputy coverage within the team so that order processing, invoicing, e-invoicing, shipping documentation, and customer service activities continue without disruption during staff absence or peak workload periods
Aggregate regional utilization indicators ensuring accuracy about de facto available capacity (accounting for leaves of absence, relocations, part-time resources etc.)