Good communication and interpersonal skills.
Basic computer skills and familiarity with Microsoft Excel.
Good problem-solving skills and patience when handling customers.
Responsible
friendly
and willing to learn.
Able to work independently and as part of a team.
Good time management and organisational skills.
Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)...
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Customer Service Management
Team Leadership
Communication Skills
Problem-Solving
Interpersonal Skills
Time Management
Customer Relationship Management (CRM)
Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)...
Accurately document customer interactions and follow company procedures.
Escalate complex cases to the relevant department when necessary.
Maintain service quality standards and achieve individual performance targets.Location: UOA Business Park, Glenmarie, Shah AlamEasily accessible via LRT Subang Jaya (shuttle/transport available if applicable)...