Kimjaya Setia Hiring! Internship For Customer Service in Selangor, Earn up to MYR 1,200 - Ricebowl

• Currently pursuing a Diploma or Degree in Business Administration, Marketing, Customer Service, or a related field.

• Positive attitude and willingness to learn.

• No prior working experience required.

• Fresh Graduate is welcome to apply

• Able to communicate in English and Bahasa Malaysia.

Responsibilities:

• Assist in handling customer enquiries via WhatsApp, email, and other platforms.

• Provide product information and assist customers with their orders.

• Assist in checking order status, delivery updates, and tracking information.

• Handle customer complaints and provide basic solutions.

• Assist with returns, exchanges, and refund requests.

• Follow up with the warehouse and courier team on delivery issues.

• Update customer records and order information in the system.

• Perform other customer service and administrative duties as assigned.

• EPF
• EIS
• SOCSO
• 5 Working Days