AI-Driven Productivity: Leverage Generative AI tools to research evolving compliance regulations, draft policy updates, and automate routine administrative workflows for improved team efficiency.
Stakeholder Collaboration: Partner with cross-functional teams and external advisors to align business initiatives with governance protocols.
Board Support & Training: Support board and committee governance functions, and facilitate compliance training and awareness programs for regional teams.
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Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements;
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Fresh graduates with a bachelor's degree and a CGPA of 3.0 or higher
Candidates who have completed their studies and obtained their full academic transcript
Open to recent fresh graduates holding a Diploma or Bachelor's Degree in Business Administration, Tourism Management, Hospitality or Hotel Management or Customer Service or any related discipline.
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Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division
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Technical Support: Provide basic troubleshooting assistance for common issues related to sleep devices and escalate complex issues to appropriate technical teams. Ensure customers have clear instructions for device setup and maintenance.
Customer Education: Educate customers on the proper use and maintenance of their devices, such as cleaning and replacing CPAP masks or filters. Offer guidance on insurance coverage for devices when necessary.
Follow-Up: Ensure timely follow-up on customer inquiries, orders, or complaints to ensure customer satisfaction. Document interactions and escalate unresolved issues to the appropriate departments or supervisors.
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Prepare, update, and maintain accurate documentation for customer orders and shipments.
Manage delivery processing activities, including preparation and verification of shipping documents, customs documentation, and coordination with freight forwarders and customs brokers to ensure timely and compliant domestic and international deliveries.
Analyse and report sales order data to help monitor delivery performance and support on-time delivery.
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