3,500+ Customer Service Representative Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service representative"
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SGD2,700 - SGD2,700 每月
Singapore
- Protect Customer Trust - You’ll uphold the confidentiality of customer information at all times. Our customers trust us with sensitive financial data, and that trust is non-negotiable.
- Use AI and Technology to Do Better Work - Whether it’s using AI to draft faster responses, analyse customer sentiment, identify trends in support tickets, or automate repetitive tasks – we want someone who sees these tools as a way to raise the bar, not a threat to their job. You’ll experiment, learn, and integrate what works into your daily routine.
- Intelligent and attentive. You absorb new information quickly, pay close attention to detail, and take pride in giving accurate, complete answers. You don’t skim – you understand. ...
Posted
a month ago
ADECCO PERSONNEL PTE LTD
Undisclosed
KL City
- Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
- Proactively escalate challenging cases to the team leader for additional support and guidance.
- Maintain a high standard of professionalism and empathy in all communications. ...
Posted
a month ago
SGD1,800 - SGD1,800 每月
Singapore
- Verify information on travel documents, passports and/or visas
- Provide support to special needs customers
- Handle customer issues regarding irregular flight operations ...
Posted
a month ago
Undisclosed
KL City
- Previous experience in a contact center, BPO, or customer-facing role is preferred but not mandatory.
- Ability to work on-site in Jakarta, Indonesia, with flexibility to work shifts, weekends, and holidays as required.
- Comfort using computer systems, CRM tools, and multiple applications simultaneously. ...
Posted
a month ago
Undisclosed
Malaysia
- Be responsible for cash handling and maintaining personal cash float.
- Diploma/Degree in Accounting/Costing or a related field is preferred.
- Minimum 2-3 years experience in a similar capacity. (Preferably has relevant experience in hotel industry) ...
Posted
a month ago
Customer Service Officer | Join a Friendly - Dynamic Team Customer Service Officer | Join a Friendly - Dynamic Team
REVUP PROSERVICES PTE. LTD.
Mall Concierge Ambassador | Customer Service Executive Mall Concierge Ambassador | Customer Service Executive
REVUP PROSERVICES PTE. LTD.
SGD2,500 - SGD2,500 每月
Singapore
- Adopt a pro-active approach to:
- Stay informed of key products, services, initiatives, etc to address customers’ queries.
- Assess customer’s interest, propose solutions/alternatives, and solicit relevant feedback. ...
Posted
a month ago
ASIA EXPRESS CAR RENTAL PTE. LTD.
SGD3,000 - SGD3,000 每月
Singapore
- - Experience in car rental or automotive industry preferred
- - Keen interest in the automotive trade
- - Familiar with cars and motor industry operations ...
Posted
a month ago
SGD2,500 - SGD2,500 每月
Singapore
- Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence.
- Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives.
- Diploma in Business, Marketing, or a related discipline ...
Posted
a month ago
INNOVATION ORGANIZATION PTE. LTD.
SGD2,500 - SGD2,500 每月
Singapore
- Transparent Career Progression
- Clear advancement path: Brand Ambassador -> Team Leader -> Campaign Manager -> Director
- Fun Team Culture ...
Posted
a month ago
Customer Service Officer-Executive (Export-Import) @Alps Ave Customer Service Officer-Executive (Export-Import) @Alps Ave
AIM RECRUIT CONSULTANCY PTE. LIMITED
SGD2,500 - SGD2,500 每月
Singapore
- Monitor onboard status and informed customer on any abnormality.
- Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
- Update on new changes / requirement by airlines or governmental requirement ...
Posted
a month ago
Undisclosed
KL City
- Identify cases that require escalation, including disputes / chargebacks/ account restrictions / fraud-related cases/ KYC / verification issues beyond L1 scope/complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
a month ago
Undisclosed
KL City
- Produce regular MI insights summaries (daily/weekly/monthly) and support basic reporting packs.
- Track progress of engagement initiatives and help create communication/engagement materials (e.g., slide packs, updates, posters, intranet content).
- Support preparation of a final presentation summarising insights, recommendations, and proposed actions. ...
Posted
a month ago
Undisclosed
Singapore
- Provide excellent customer service experience;
- Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
- Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks; ...
Posted
a month ago
Undisclosed
KL City
- Monitored chat quality and conducted regular coaching sessions and team huddles to maintain high service standards.
- Conducted interviews, managed onboarding, and delivered training programs for new joiners.
- Monitored low CSAT (Customer Satisfaction) scores and provided targeted coaching to agents during Days of Duty (DoD). ...
Posted
a month ago
Undisclosed
KL City
- Perform conservation as and when are appropriate.
- Administer the correct forms to customers and agents and advise the correct process, procedures and requirements.
- Check to ensure all forms/ documents are duly completed and signed prior to submission for processing. ...
Posted
a month ago
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