3,200+ Customer Service Representative Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Showing 3,281 jobs results for "customer service representative"

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Chat Available
MYR2,500 - MYR4,000 Per Month
Near Train Station
  • Address customer inquiries and concerns professionally and promptly via phone, email, and other communication channels.
  • Guide customers on product selection, usage, and after-sales service.
  • Ensure a seamless customer experience by assisting with returns, refunds, and warranty claims. ...
Posted
14 hours ago
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Chat Available
MYR1,800 - MYR2,200 Per Month
Fresh Graduates
Near Train Station
  • Handle customer complaints and issues with professionalism and empathy, working towards satisfactory resolutions.
  • Maintain customer records by updating account information and logging all interactions.
  • Collaborate with other departments, such as dispatch and operations, to ensure smooth service delivery and customer satisfaction. ...
Basic Computer Skills Teamwork
+2
Posted
3 days ago
MYR2,800 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
  • Take ownership of customer issues and coordinate with internal teams to ensure timely resolution.
  • Manage customer cases and service requests while maintaining accurate records.
  • Monitor and track shipments, providing customers with real-time updates. ...
Customer Support CRM (Customer Relationship Management)
+1
Posted
12 days ago
Chat Available
MYR2,800 - MYR3,800 Per Month
Fresh Graduates
Near Train Station
  • Providing timely assistance and resolutions to key account customer inquiries and issues through live-chat
  • Addressing customer complaints with empathy and finds suitable resolutions to ensure effective and efficient service recovery
  • Manages customer cases and service requests efficiently, documenting interactions accurately
Posted
18 days ago
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Chat Available
MYR3,500 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
  • KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
  • We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Posted
3 days ago
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Chat Available
MYR4,500 - MYR4,600 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Highly Preferred Immediate Joiners
  • Training will be provided
  • You can connect with me directly on WhatsApp me on +60 174892164 for more details.
Posted
15 hours ago
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MYR2,300 - MYR2,750 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Maintain detailed and accurate records of all customer interactions in the system.
  • Follow call scripts, quality standards, and performance targets while continuously seeking to improve customer satisfaction.
  • Responsibilities: ...
Customer Service Active Listening
+4

Be an early applicant!

Posted
3 days ago
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Chat Available
MYR1,800 - MYR2,500
Near Train Station
  • Manage return, exchange, and repair cases professionally
  • Assist with stock checking and inventory management
  • Prepare simple reports and administrative documentation ...
Microsoft Office Suite Time Management
+5
Posted
14 hours ago
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MYR3,400 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle daily email communication with internal teams, customers and relevant parties.
  • Assist in basic accounting matters, including invoice preparation and payment records.
  • Follow up on customer enquiries, complaints and project-related issues. ...
Communication Skills Problem-Solving
+3
Posted
15 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
3 days ago
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MYR3,000 - MYR4,000 Per Month
Near Train Station
  • Provide shipment updates and effective solutions
  • Ensure timely responses to customer requests and enquiries
  • Build strong and long-term customer relationships ...
Problem Solving Planning
+7
Posted
13 hours ago
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Chat Available
MYR3,000 - MYR4,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • TECHNICAL SKILLS
  • Experience in insurance is an added advantage.
  • Good command of verbal communication. ...
Mandarin Chinese Customer Service
+1
Posted
2 days ago
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MYR2,800 - MYR3,700 Per Month
Fresh Graduates
  • Keep track of clients' payment terms (aging) and perform collection accordingly before the stipulated due date
  • Liaise closely with indoor customer service officers to ensure proper communication of customer needs
  • Submit sales reports on new leads, projects, and customer-related information ...
Product Knowledge Negotiation
+1
Posted
13 hours ago
Chat Available
MYR1,800 - MYR2,200 Per Month
+Additional Compensation
Fresh Graduates
  • Assist customers in choosing products that suit their needs
  • Handle sales transactions (cash, QR, card)
  • Achieve assigned sales targets ...
Communication Sales experience
+1

Be an early applicant!

Posted
6 days ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients. ...
Customer service Problem Solving
+3
Posted
6 days ago
MYR3,000 - MYR4,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • To attend on any urgent request from customer and corporate customer
  • Coordinating workflow and ensuring all customer support functions are completed within the service turnaround time.
  • Assist in ad-hoc administrative duties. ...
Customer Service Communication Skills
+7
Posted
3 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Near Train Station
Customer Service Communication Skills
+5

Be an early applicant!

Posted
a day ago
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MYR4,000 - MYR5,000 Per Month
Fresh Graduates
Near Train Station
  • Deliver professional, calm, and empathetic customer service
  • Record, track, and resolve cases accurately
  • Adhere to workflows, system procedures, and SLA requirements ...
Mandarin Speaking English Speaking
+5
Posted
14 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
11 days ago
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MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • -Assist with orders, payments, delivery and after-sales support
  • -Build good customer relationships to encourage repeat purchases
  • -Support online campaigns, product launches and promotions ...
Posted
14 hours ago
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Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
  • Handle sales-related responsibilities, including facility tours, package explanation, follow-up with prospective clients, and closing bookings.
  • Track prenatal clients’ expected delivery dates and provide timely reminders, basic guidance, and support.
  • Ensure all relevant departments are notified of new admissions, and that all preparations are completed prior to client check-in. ...
Problem Solving Patience
+5
Posted
14 hours ago
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Chat Available
MYR4,500 - MYR5,500 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Act as one of the key contact people for customer communication and follow-up activities.
  • Ensure high-quality customer experience and service standards are consistently maintained.
  • Contact existing and previous customers to introduce and pitch new events, activations, campaigns, and company services. ...
Posted
14 hours ago
Chat Available
MYR2,500 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients. ...
Customer service Problem Solving
+3

Be an early applicant!

Posted
6 days ago
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MYR4,000 - MYR5,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify and escalate issues appropriately.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails.
  • Research information and troubleshoot problems using available resources. ...
Customer Service Chinese Language Proficiency
+2
Posted
15 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Accurately update customer information and records in the system.
  • Follow established service standards, procedures, and compliance requirements.
  • Escalate complex cases to the appropriate departments when necessary. ...
Customer Service Customer Support
+3
Posted
3 days ago
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MYR3,300 - MYR4,000 Per Month
  • Prepare and issue Delivery Orders (DO) and Invoices accurately.
  • Coordinate closely with the Sales Team to follow up on orders, delivery schedules,and customer requirements.
  • Manage and process Purchase Orders (PO) from branches and ensure correct stock allocation. ...
Customer Service Communication
+4
Posted
12 hours ago
MYR2,400 - MYR2,500 Per Month
+Additional Compensation

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
  • Escalate cases to L2/L3 with complete and accurate documentation
  • Ensure proper ticket logging and categorization ...
Customer Service BPO
+4
Posted
a month ago
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Chat Available
MYR1,700 - MYR2,500 Per Month
Fresh Graduates
  • - Follow up on leads and customer inquiries quickly.
  • - Work with internal teams to ensure customer satisfaction.
  • - Keep accurate sales records and databases. ...
Customer Service Telemarketing
+5

Be an early applicant!

Posted
16 hours ago
premium banner
Chat Available
MYR4,500 - MYR5,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Answers phone calls, emails and Chat from Customers on Social Media.
  • Answer Customer enquires and resolve Customer issues in an efficient and timely manner.
  • Help Customers with issues related to the service and solve the customer's problems to the best of your ability.
Customer Service Mandarin Chinese
+4
Posted
13 hours ago
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MYR4,100 - MYR5,300 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Adhere to workflows, system procedures, and SLA requirements
  • Manage customer enquiries and service requests via email, live chat and minimal calls
  • Assist with orders, cancellations, refunds, and enquiries ...
Customer Service Problem Solving
+1
Posted
2 days ago

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