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600+ Customer Service Representative Jobs in Wp Kuala Lumpur - October 2026 - High Salaries
Showing 627 jobs results for
"customer service representative"
in Wp Kuala Lumpur
Never miss any updates for Customer Service Representative jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Handle customer enquiries and provide timely updates on orders, deliveries and related requirements.
- Register and coordinate customer complaints, working with relevant internal teams to follow through on investigation, resolution and closure.
- Coordinate with relevant stakeholders on export bookings and shipment arrangements. ...
Posted
17 days ago
Undisclosed
KL City
- Support business performance by contributing to continuous improvement and Kaizen initiatives.
- To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
- Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency. ...
Posted
18 days ago
Undisclosed
KL City
- Enjoy your own space with a 100% remote work model.
- Benefit from a long-term contract because we want you to grow with us.
- Get access to an employee fund that always supports you, with opportunities and benefits designed for you. ...
Posted
18 days ago
Undisclosed
KL City
- To have order management or supply chain knowledge in SAP dealing with order enquiries, customer complaints, and returns.
- Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency.
- Excellent customer service and stakeholder management skills, with proven problem-solving abilities and the ability to work effectively in a fast-paced, cross-functional environment involving Sales, Logistics, Supply Planning, Material Master, IT, and other teams across regions. ...
Posted
18 days ago
Undisclosed
KL City
- Support business performance by contributing to continuous improvement and Kaizen initiatives.
- To have order management or supply chain knowledge in SAP dealing with project order / milestone processing, customer complaints, and returns with experience of 4-5 years.
- Strong computer literacy with foundational Microsoft Office skills, particularly intermediate-level Excel proficiency, along with strong English proficiency. ...
Posted
18 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
18 days ago
Undisclosed
KL City
- Company Description:
- Renoma Underwear Malaysia represents the iconic French brand, offering premium men’s undergarments that blend timeless elegance with everyday comfort. The brand is recognized for its sophisticated style, innovative designs, and meticulous attention to detail. Renoma serves modern customers who value both high-quality materials and refined fashion in their daily essentials. Team members join a retail environment focused on delivering a premium, customer-centered shopping experience.
- Available Locations: ...
Posted
18 days ago
Undisclosed
KL City
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
18 days ago
MYR1,700 - MYR3,500 Per Month
KL City
- Eager to learn and develop through supportive feedback and training.
- A Brand Ambassador who is confident and passionate about delivering a 5* Customer Experience to all customers.
- Ability to work flexible hours to meet the needs of the shop. ...
Posted
19 days ago
Undisclosed
KL City
- Exposure to Phone, Chat, and Email Support
- Professional Training and Onboarding
- Career Growth and Development Opportunities ...
Posted
19 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
19 days ago
Undisclosed
KL City
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team service targets and interaction handling quotas ...
Posted
19 days ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
19 days ago
The Sanctuary Wellness Group
MYR2,500 - MYR3,500 Per Month
KL City
- Expected start date: Late October / early November 2026
- Fixed monthly salary: RM2,800–RM3,300
- Variable sales component: RM0–RM100 per month, subject to the applicable performance criteria ...
Posted
19 days ago
Savior Artigos Texteis Lda
Undisclosed
KL City
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
19 days ago
Undisclosed
KL City
- Promote and cross-sell the Bank’s products to clients.
- Participate in branch marketing and promotional events to ensure smooth execution.
- Review clients’ credit limits based on collateral, financial standing, and track record to reduce contra losses and strengthen risk management. ...
Posted
21 days ago
Undisclosed
KL City
- Maintain direct communication with external accounts regarding order status, delivery timelines, and shipment tracking.
- Verify shipping documentation and monitor trade compliance procedures for international material dispatches.
- Applied experience in production planning, inventory control, and customer account coordination within a manufacturing environment. ...
Posted
21 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
21 days ago
Undisclosed
KL City
- Manage an accurate sales pipeline and forecast through Salesforce, ensuring strong opportunity hygiene and execution discipline.
- Lead the end-to-end services sales cycle, including opportunity development, pricing, proposal creation, contract negotiations, and deal closure.
- Collaborate with internal stakeholders to develop competitive commercial structures and obtain necessary approvals. ...
Posted
21 days ago
Undisclosed
KL City
- Maintain accurate call logs and appointment records in the CRM
- Follow up on non-responsive contacts to maximize connect rates
- Hand off qualified, scheduled appointments to the relevant sales executive with basic context ...
Posted
22 days ago
Undisclosed
KL City
- Full training and ongoing coaching
- Clear career progression to Senior Executive or Team Leader
- On-site at Bangsar South, directly above LRT Kerinchi. ...
Posted
22 days ago
Undisclosed
- Update case details accurately in the system
- Deliver fast, friendly, and professional support
- Minimum SPM / Diploma in any field ...
Posted
22 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
22 days ago
Customer Service Executive (Fresh Grad Welcome) 专业客服 Customer Service Executive (Fresh Grad Welcome) 专业客服
Alfawise International (Malaysia) Sdn Bhd
Undisclosed
KL City
- Ensure timely and accurate order processing
- Coordinate with warehouse/logistics to track shipments and resolve delivery issues
- Resolve issues related to orders, payments, back-office system, and accounts ...
Posted
22 days ago
Undisclosed
- Minimum 3-5 years working experience in Customer Service preferably at a utility, telco, courier, insurance, banking or other related service provider industries.
- Strong leadership and team management skills
- Proven experience in a customer service management role, with a track record of achieving and exceeding customer satisfaction targets ...
Posted
22 days ago
Undisclosed
- Investigate reported issues and escalate complex cases to the relevant technical or game operations team.
- Provide clear, accurate and professional responses based on established processes and game guidelines.
- Record and maintain complete details of player interactions and case resolutions. ...
Posted
22 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
22 days ago
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