Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints within the CRM system.
Collaborate with internal teams, including sales and technical support, to ensure a seamless customer experience and to identify opportunities for service improvement.
Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized service and follow-up.
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Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints within the CRM system.
Collaborate with internal teams, including sales and technical support, to ensure a seamless customer experience and to identify opportunities for service improvement.
Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized service and follow-up.
...
Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints within the CRM system.
Collaborate with internal teams, including sales and technical support, to ensure a seamless customer experience and to identify opportunities for service improvement.
Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized service and follow-up.
...
Gain exposure to basic CRM and reporting tasks that prepare you for supervisory roles.
Access a supportive environment with on-the-job coaching and chances to take on small ownership areas.
If you enjoy making someones day better with a clear answer or a friendly voice, you will fit right in working with us at Abitare Sdn Bhd. We are a retail team focused on approachable home products and straightforward service, and we value steady, helpful interactions with every customer.
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