Handling daily operations at check in counter and departure gate as per SLA.
Key Accountability
Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Educate customers on maximizing the use of our services to foster loyalty and satisfaction.
Conduct regular checks on drivers' vehicles to ensure compliance with company policies and branding standards, provide feedback and support to drivers to maintain high standards.
Actively participate in promotional campaigns by engaging with customers and partners, approach local businesses for advertising opportunities, partnerships, and collaborations.
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