Customer Service
Telemarketing
Telesales
Communication Skills
Persuasion Skills
Upselling
Problem Solving
Customer Relationship Management
Lead Generation
Sales
Responsible for understanding and driving the customer/account P&L (sales, margins, mark- ups), contribution goals, inventory goals and any other specific cost drivers.
Responsible for building and maintaining good working relationship with assigned customer through consistent, timely and accurate data feed
Responsible to understand customer contracts and the relation to actual production and processes
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Timeliness of successful implementation of initiatives.
Attending walk-in customers professionally by providing the correct information about products and services, line registration, other requisitions, or complaints by following the latest policies and processes.
Create engagement and generate revenue growth at the branch.
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