35 Customer Service Manager Jobs in Petaling Jaya - July 2026 - High Salaries

Showing 35 jobs results for "customer service manager" in Petaling Jaya
Never miss any updates for Customer Service Manager jobs in Petaling Jaya
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
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Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
2 days ago
MYR3,000 - MYR4,500 Per Month
Near Train Station
  • Educate clients and maintain treatment records
  • Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
  • Ensure safety, hygiene, and service standards ...
Attention to Detail Time Management
+8
Posted
a month ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Near Train Station
  • Supervise daily workshop operations
  • Resolve dificult mechanical and technicial issues
  • Testing, calibrating, and inspecting vehicle systems ...
Automotive Service Mechanical Aptitude
+5
Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Near Train Station
  • Educate clients and maintain treatment records
  • Provide clear aftercare guidance and ensure all treatment records are accurately updated and maintained.
  • Ensure safety, hygiene, and service standards ...
Attention to Detail Time Management
+8
Posted
a month ago
Chat Available
MYR5,000 - MYR8,000 Per Month
Near Train Station
  • Supervise daily workshop operations
  • Resolve dificult mechanical and technicial issues
  • Testing, calibrating, and inspecting vehicle systems ...
Automotive Service Mechanical Aptitude
+5
Posted
a month ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
4 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
MYR6,000 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
  • • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. ...
Posted
3 days ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
  • Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
  • Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
  • Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...
Customer Service Team Leadership
+5
Posted
4 days ago
Undisclosed
  • Foster a customer-first culture while maintaining strong risk and compliance discipline
  • Own the end-to-end customer support experience for Malaysia users
  • Manage complex, sensitive, or high-risk escalations (e.g. scams, fraud, ID verification) ...
Posted
6 days ago
Undisclosed
  • Foster a customer-first culture while maintaining strong risk and compliance discipline
  • Own the end-to-end customer support experience for Malaysia users
  • Manage complex, sensitive, or high-risk escalations (e.g. scams, fraud, ID verification) ...
Posted
6 days ago
Undisclosed
  • Foster a customer-first culture while maintaining strong risk and compliance discipline
  • Own the end-to-end customer support experience for Malaysia users
  • Manage complex, sensitive, or high-risk escalations (e.g. scams, fraud, ID verification) ...
Posted
5 days ago
MYR7,000 - MYR9,000 Per Month
  • Manage and lead the Customer Service team to deliver high-quality service, achieve operational KPIs, ensure compliance with company policies, and resolve customer enquiries and escalations effectively.
  • Oversee customer service back-end operations to ensure timely and accurate processing of transactions, maintenance of customer records, and adherence to operational procedures and regulatory requirements.
  • Analyze customer feedback and operational data to identify trends, improve service quality, and enhance overall customer experience. ...
Posted
a day ago
Undisclosed
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
17 days ago
Undisclosed
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
17 days ago
Undisclosed
  • Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
  • Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
  • Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
18 days ago
MYR5,000 - MYR6,500 Per Month
  • Handle complex customer complaints, disputes, and escalated cases.
  • Ensure all customer issues are resolved within established Service Level Agreements (SLAs).
  • Develop and implement customer service procedures, policies, and best practices. ...
Posted
12 days ago
MYR10,000 - MYR10,000 Per Month
  • Career Progression Opportunities
  • Exposure to Multiple Client Accounts
  • Leadership Development Opportunities ...
Posted
a month ago
Undisclosed
Posted
10 days ago
Undisclosed
Posted
10 days ago
Undisclosed
  • Accountable for net sales/EBIT/headcount responsibility, where applicable
  • Return on investment on advertising and promotion
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable. ...
Posted
11 days ago
Undisclosed
  • Return on investment on promotional effectiveness CAP
  • Develop and implement processes and strategies (localgo-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. ...
Posted
11 days ago
Undisclosed
  • Lead, mentor, and develop a high-performing team of customer care agents and team leaders, coaching them to achieve growth, profitability, and customer experience objectives whilst driving competence in customer centricity and omnichannel operations through tailored learning, commercial reviews, and addressing competence gaps.
  • Set and track KPIs to measure customer experience effectiveness across all touchpoints and channels, evaluating performance to maximise efficiency and ensure excellence throughout the year.
  • Enhancing the customer experience through innovation, technology, and optimized touchpoints, while collaborating with IKEA Retail functions to improve the customer journey using central solutions and initiatives. ...
Posted
11 days ago