55 Customer Service Manager Jobs in Johor - October 2026

Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.
Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.
Report any incident to superior. ...

Freight Forwarding Logistics Management

Be an early applicant!

Posted

2 months ago

Customer Service Manager Customer Service Manager

Regus

Full Time

Johor Bahru

Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
a fun, challenging and rewarding career. ...

Posted

2 days ago

Customer Service Manager Customer Service Manager

International Workplace Group Plc

Full Time

Johor Bahru

Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.
a fun, challenging and rewarding career. ...

Posted

14 days ago

Customer Service Manager Customer Service Manager

Regus

Full Time

Johor Bahru

Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.
a fun, challenging and rewarding career. ...

Posted

14 days ago

Customer Service Manager Customer Service Manager

TechnipFMC

Full Time

Gelang Patah

Ensurea compliance with TechnipFMC policies and standards as well as local laws, rules and regulations;
Establish budgets, goals and objectives in line with those of TechnipFMC Asia and monitor progress on monthly basis;
Accountable for P&L results for the assigned wellhead and services contracts ...

Posted

7 days ago

Sea Logistics Customer Care Manager Sea Logistics Customer Care Manager

Kuehne+Nagel

Full Time

Johor Bahru

Take ownership of the local Sea Logistics P&L, ensuring strong commercial and financial performance
Partner closely with operational and commercial stakeholders to continuously improve the customer journey.
Drive process improvement initiatives, customer reporting accuracy and customer case management excellence. ...

Posted

2 days ago

Sea Logistics Customer Care Manager Sea Logistics Customer Care Manager

Kuehne+Nagel

Full Time

Johor Bahru

Take ownership of the local Sea Logistics P&L, ensuring strong commercial and financial performance
Partner closely with operational and commercial stakeholders to continuously improve the customer journey.
Drive process improvement initiatives, customer reporting accuracy and customer case management excellence. ...

Posted

19 days ago

Sea Logistics Customer Care Manager Sea Logistics Customer Care Manager

Kuehne+Nagel

Full Time

Johor Bahru

Take ownership of the local Sea Logistics P&L, ensuring strong commercial and financial performance
Partner closely with operational and commercial stakeholders to continuously improve the customer journey.
Drive process improvement initiatives, customer reporting accuracy and customer case management excellence. ...

Posted

20 days ago

Assistant Manager, Customer Service, Intermediates Asia Pacific Assistant Manager, Customer Service, Intermediates Asia Pacific

BASF

Full Time

Pasir Gudang

Expert of OTC processes and act as key user of SAP
Implementing new system function or changes or upgrading in customer service team
Support Project Mercury implementation ...

Posted

5 days ago

Customer Experience Manager Customer Experience Manager

Agensi Pekerjaan GMRecruitment Sdn Bhd

Full Time

Johor Bahru

Lead customer onboarding, operational meetings, service reviews, and business review sessions.
Manage customer requests, escalations, incidents, and change management activities.
Monitor service performance and ensure compliance with Service Level Agreements (SLAs). ...

Posted

12 days ago

Senior Executive - Business Channels (Operations - Customer Service) Senior Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Full Time

Johor Bahru

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

14 days ago

Customer Service Team Lead Customer Service Team Lead

Agensi Pekerjaan GMRecruitment Sdn Bhd

Full Time

Johor Bahru

• Handle escalated complaints, disputes, and service recovery cases.
• Coordinate with internal teams and property owners to resolve guest issues.
• Monitor team performance and service standards. ...

Posted

15 days ago

Aftersales Manager Aftersales Manager

WAYON ENERGY

Full Time

Johor Bahru

Act as the primary on-site interface with customers, providing timely communication, resolving technical and project issues, and maintaining strong customer relationships.
Work closely with engineering, manufacturing, procurement, logistics, and project teams to ensure seamless coordination throughout the project lifecycle.
Supervise commissioning, SAT (Site Acceptance Test), troubleshooting, punch list clearance, and project handover activities. ...

Posted

22 days ago

Logistics Customer Service Logistics Customer Service

ION GLOBAL LOGISTICS (M) SDN BHD

Full Time

Johor Bahru

Coordinate container pickup and delivery from/to ports, warehouses and customers.
Manage customer shipments end-to-end, including booking, tracking, documentation, and delivery coordination
Liaise with internal teams and external parties to ensure smooth execution ...

Posted

a month ago

Customer Delivery Manger, Malaysia Customer Delivery Manger, Malaysia

Digital Edge DC

Full Time

Johor Bahru

Excellence: We seek to deliver the best.
Responsibility: We do what’s right for our people and the planet.
Act as the primary point of contact for customers during project delivery (build phase), RFS, and customer onboarding, ensuring alignment to contractual commitments and delivery milestones ...

Posted

11 days ago

Customer Delivery Manger, Malaysia Customer Delivery Manger, Malaysia

Digital Edge DC

Full Time

Johor Bahru

Excellence: We seek to deliver the best.
Responsibility: We do what’s right for our people and the planet.
Act as the primary point of contact for customers during project delivery (build phase), RFS, and customer onboarding, ensuring alignment to contractual commitments and delivery milestones ...

Posted

22 days ago

Hotel - Co-Living Manager Hotel - Co-Living Manager

BeLive Co-Living

Full Time

Johor Bahru

Conduct regular property inspections and audits.
Ensure operational SOPs are implemented consistently.
Drive occupancy and room sales performance. ...

Posted

2 days ago

Restaurant Manager – Johor Bahru (New Outlet Launch) Restaurant Manager – Johor Bahru (New Outlet Launch)

Mokky Food Services (M) Sdn Bhd

Full Time

Kampung Nong Chik

Monitor sales performance, control operational costs, manage budgets, and optimize profitability.
Implement promotions, collaborate on marketing initiatives, and optimize customer engagement for revenue growth.
Monitoring stock levels, coordinate supplier orders, and minimize wastage while ensuring consistent ingredient quality. ...

Posted

15 hours ago

Front Desk Receptionist - Cashier Front Desk Receptionist - Cashier

SS Beauty & Wellness Sdn Bhd

Full Time

Johor Bahru

Connect with a supportive team where reliability and friendly service are noticed and rewarded. Learn informal management tasks that prepare you for shift lead roles.
Ready to be the friendly face at a busy beauty studio? Working with us at SS Beauty & Wellness Sdn Bhd means joining a close-knit team that offers beauty and wellness treatments plus retail products to local clients.
Your role keeps the salon running smoothly by welcoming guests, managing bookings, and handling payments. You make daily operations reliable so therapists can focus on delivering great treatments. ...

Posted

a month ago

Admin Admin

SS Beauty & Wellness Sdn Bhd

Full Time

Johor Bahru

Increase responsibility: Own daily operations and small projects that prepare you for senior admin or office management roles.
Improve efficiency: Learn and suggest improvements to our booking and inventory flow to make work easier for everyone.
Your Growth & Impact

Posted

a month ago