Outlet Engagement & Service Excellence: Engage regularly with outlet teams and Area Managers to communicate customer experience initiatives, reinforce service standards and follow through on the implementation.
· Candidate must possess at least Secondary School/SPM/"O" Level/ SKM in any related field.· Proven experience in sales, preferably in the wellness or retail industry.· Exceptional communication and interpersonal skills with the ability to build rapport and trust with clients.· Self-motivated, result-oriented, and able to work independently and in team.· Good commercial sense, excellent communication skills and tactful in dealing with people at all levels.· Passionate about wellness products.
What You’ll Do:1) Provide nutritional consultation and recommend the right honey products to customers.2) Attend to customer inquiries professionally and assist in identifying and purchasing products.3) Maintain knowledge of current sales, promotions, and store policies.4) Ensure the store remains clean, organised, and welcoming.5) Support company activities such as roadshows, exhibitions, and expos.6) Perform other tasks as assigned by the supervisor.7) Work with the team to achieve sales goals.