Review and verify new Partners applications, ensuring proper onboarding and accurate setup in accordance with company structure, policies, and compliance standards.
Process customer transactions accurately and efficiently at the point of sale, including handling cash, credit card payments, and any applicable loyalty programs.
Process Documentation: Design, update, and maintain Standard Operating Procedures (SOPs) for both new and existing projects to ensure service consistency.
Payment Processing: Accurately process payments, issue official tax invoices, receipts, and maintain cashiering reconciliation in line with financial guidelines.
Manage client inquiries via multiple channels (phone, email, in-person) with professionalism and efficiency, providing accurate information about services, treatments, and appointment scheduling.