- Jalan Ampang Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50450
Agensi Pekerjaan TalentConsult Hiring! Full Time Fintech Customer Service (Mandarin Speaking) in WP Kuala Lumpur, Earn up to MYR 4,800 - Ricebowl
Posted
15 hours ago • Closing
14 Jun 2027
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Working Location
Job Description
Requirements
Minimum 2 year of customer service experience preferred.
Fluent in Mandarin and English is preferred.
Good communication and problem-solving skills.
Experience in fintech, digital payments, or banking is an advantage.
Responsibilities
Handle customer enquiries and complaints through phone calls, emails, and instant messaging.
Record customer information and case details accurately.
Escalate unresolved enquiries or complaints to the relevant departments when necessary.
Keep customers updated on the progress of their cases.
Prepare reports for tracking and record-keeping purposes.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- Medical Insurance
- Training Provided
- Allowance Provided
- Overtime Pay
- 5 Working Days
How to get to this company by public transport?
Bandar Kuala Lumpur
Nearby Public Transportation
LRT - MASJID JAMEK
0.5 km
LRT - PLAZA RAKYAT
0.7 km
LRT - DANG WANGI
0.8 km
MRL - BUKIT NANAS
0.8 km
MRT - MERDEKA
0.9 km
LRT - BANDARAYA
0.9 km
KTM - BANK NEGARA
1.0 km
MRL - MEDAN TUANKU
1.0 km
MRT - PASAR SENI
1.1 km
LRT - PASAR SENI
1.1 km
MRL - RAJA CHULAN
1.1 km
MRT - BUKIT BINTANG
1.2 km
MRL - BUKIT BINTANG
1.2 km
MRL - HANG TUAH
1.2 km
MRL - IMBI
1.3 km
Important Information
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