1,000+ Customer Service Agent Jobs in Malaysia | Job Vacancies | July 2026 | Ricebowl
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"customer service agent"
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job_alert.job "customer service agent"
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SGD3,000 - SGD3,000 每月
Singapore
- Monitor operational performance against SLAs, KPIs, and internal procedures to maintain service quality standards.
- Take ownership of complex, time-sensitive, or high-value shipments, proactively resolving delays, documentation discrepancies, and customs-related issues.
- Identify operational inefficiencies and contribute to process improvement initiatives to enhance accuracy, efficiency, and customer satisfaction. ...
Posted
16 days ago
MYR3,200 - MYR3,500 每月
KL City
- Handle and resolve complaints proficiently.
- Maintain professionalism and quality in all customer interactions.
- Assign and act on follow-ups per Call Centre guidelines. ...
Posted
22 days ago
MYR3,000 - MYR4,000 每月
Malaysia
- Handle and monitor invoicing by verifying bills
- Generate monthly sales report and job costing for the Management
- Coordinate closely to ensure deliveries are dispatched in timely manner ...
Posted
22 days ago
SGD4,000 - SGD4,000 每月
Singapore
- Coordinate import and export shipments for airfreight and sea freight
- Liaise with customers, shippers, consignees, airlines, shipping lines, warehouse teams and trucking vendors
- Perform vetting and checking of Air Waybills, Bills of Lading and related shipping documents ...
Posted
22 days ago
Recruit Express Pte Ltd
SGD2,000 - SGD2,000 每月
Singapore
- Established & trusted automotive brand
- Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.
- Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival. ...
Posted
11 days ago
ADECCO PERSONNEL PTE LTD
Customer Support Officer [SHIFT WORK - KAKI BUKIT] (KCKC) Customer Support Officer [SHIFT WORK - KAKI BUKIT] (KCKC)
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,200 - SGD2,200 每月
Singapore
- Disseminate work requests to operation teams
- Updating of work orders and schedules
- Prepare calls records summary including subcontractors work request ...
Posted
12 days ago
Undisclosed
- Data Management : Enter and maintain operational data accurately in accordance with Standard Operating Procedures (SOPs).
- Milestone Tracking : Monitor and update milestone tracking across multiple countries to ensure timely operational visibility.
- Customer & Internal Support : Respond promptly to customer and internal queries via email and Teams chat, providing accurate and relevant information. ...
Posted
13 days ago
Undisclosed
- Record Validation: Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
- Quality Control: Review and verify completed work to ensure accuracy, consistency, and adherence to quality standards.
- Proactive Communication: Communicate proactively with country operations and internal teams, providing updates and resolving inquiries professionally. ...
Posted
13 days ago
Undisclosed
- Data entry in various platforms
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills ...
Posted
7 days ago
Customer Support Officer [SHIFT WORK - KAKI BUKIT] (KCKC) Customer Support Officer [SHIFT WORK - KAKI BUKIT] (KCKC)
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,200 - SGD2,200 每月
Singapore
- Disseminate work requests to operation teams
- Updating of work orders and schedules
- Prepare calls records summary including subcontractors work request ...
Posted
13 days ago
PEOPLE PROFILERS PTE. LTD.
SGD3,000 - SGD3,000 每月
Singapore
- Track and monitor shipment status, providing timely updates and proactive communication to customers.
- Build and maintain strong working relationships with customers, carriers, customs authorities, warehouses, and internal teams.
- Respond promptly and effectively to customer enquiries, ensuring high levels of service and customer satisfaction. ...
Posted
17 days ago
MYR3,000 - MYR40,000 每月
Teluk Panglima Garang
- Generate monthly sales report and job costing for the Management
- Coordinate closely to ensure deliveries are dispatched in timely manner
- Any other adhoc duties assigned ...
Posted
24 days ago
MYR1,800 - MYR1,900 每月
KL City
- Minimum SPM/STPM/Certificate (SPM with credit in BM, English & Mathematic)
- Good communication skills in both English & Bahasa Malaysia (speaking & writing).
- Basic computer knowledge (operating computer, MS Office Skills). ...
Posted
24 days ago
Customer Support Officer [SHIFT WORK - KAKI BUKIT] (KCKC) Customer Support Officer [SHIFT WORK - KAKI BUKIT] (KCKC)
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,200 - SGD2,200 每月
Singapore
- Disseminate work requests to operation teams
- Updating of work orders and schedules
- Prepare calls records summary including subcontractors work request ...
Posted
14 days ago
SGD3,000 - SGD3,000 每月
Singapore
- Promote centre programmes to potential and existing customers
- Build relationships with our customers
- Handle phone and email queries effectively and promptly ...
Posted
14 days ago
SGD2,200 - SGD2,200 每月
Singapore
- Addressing and resolving customer concerns, disputes, and complaints professionally and promptly.
- Ensuring compliance with airfreight regulations and customs procedures.
- Promptly updating event milestones to maintain accurate shipment tracking. ...
Posted
18 days ago
SGD2,000 - SGD2,000 每月
Singapore
- Address and resolve customer issues professionally.
- Ensure compliance with airfreight regulations and customs requirements.
- Update shipment milestones promptly. ...
Posted
18 days ago
SGD2,500 - SGD2,500 每月
Singapore
- Administer cargo bookings by loading flight reservations into the system/template and ensuring all data is accurately updated.
- Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
- Track and monitor shipment status and inform customers accordingly. ...
Posted
18 days ago
SGD2,000 - SGD2,000 每月
Singapore
- Established & trusted automotive brand
- Handle phone calls, answer general enquiries, take/pass messages to the appropriate recipients.
- Greeting, checking in, directing customer to the appropriate location, provide lounge services and letting service team know of customers’ arrival. ...
Posted
15 days ago
SGD2,900 - SGD2,900 每月
Singapore
- Follow up promptly on requests and action items
- Maintain a positive and professional attitude at all times
- Support senior team members in managing client accounts ...
Posted
16 days ago
Undisclosed
- Maintain relationships with clients by providing support, information, and guidance, as well as researching and recommending new opportunities and service improvements.
- Process customer orders accurately and in a timely manner, including generating Sales Orders and Delivery Orders, and communicating with supply chain team members to ensure stock availability and the ability to meet customer delivery schedules.
- Communicate with both internal and external customers, including updating customers on delivery schedules. ...
Posted
16 days ago
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