- Escalate issues to the appropriate team when further support is required.
4 days
60 Customer Service Agent Jobs in Petaling Jaya - October 2026 - High Salaries
Showing 60 jobs results for
"customer service agent"
in Petaling Jaya
- Process service requests, including updating customer email addresses and phone numbers in the system, as well as warranty registrations.
8 days
- Key responsibilities
30+ days
- Proactively identify opportunities to improve customer satisfaction and enhance the overall customer experience.
5 days
- Handle sales-related responsibilities, including facility tours, package explanation, follow-up with prospective clients, and closing bookings.
25 days
- Address patient inquiries promptly and accurately.
30+ days
- Update CRM records: Record customer needs, call outcomes, booking status and next follow-up steps after each call.
8 days
- Follow up with potential and existing customers.
30+ days
- -Assist with orders, payments, delivery and after-sales support
29 days
- Order modifications & cancellations
3 days
- Introduce suitable property projects & promotions
25 days
- Introduce suitable property projects & promotions
25 days
- Key responsibilities
30+ days
- Data Integrity: Strictly adhere to data security protocols to ensure the confidentiality of customer databases and sensitive project information
6 days
- Complete data input with a high level of speed and accuracy
3 days
- Complete data input with a high level of speed and accuracy
3 days
- Prepare invoices, commission summaries, and related documents for processing.
30+ days
- Complete data input with a high level of speed and accuracy
3 days
- Assist customers with product explanation and recommendation, order tracking, returns and refunds.
23 days
- Complete data input with a high level of speed and accuracy
3 days
- -Assist with orders, payments, delivery and after-sales support
29 days
- Close online sales based on enquiries and create payment links for customers to make payment.
1 day
- -Assist with orders, payments, delivery and after-sales support
29 days
- Process documentation and verify information where required.
8 days
- Escalate complex customer issues to senior team members or relevant departments when necessary, ensuring a satisfactory resolution.
18 days
- Inventory Support: Restock condiments, manage stock arrangements, and report inventory needs to supervisors
30+ days
- Complete data input with a high level of speed and accuracy
3 days
- Escalate complex customer issues to senior team members or relevant departments when necessary, ensuring a satisfactory resolution.
18 days
- Ensure the cleanliness and organization of the shoplot/ kiosk.
13 days
- Use customer service systems, CRM systems, and other relevant internal tools.
20 days