Process customer transactions accurately and efficiently at the point of sale, including handling cash, credit card payments, and any applicable loyalty programs.
Labour & Utility Cost ControlMonitor and control labour and utility expenses according to company benchmarks, with a target of keeping combined Labour & Utility Cost within 13%.
Collaborate closely with the production and design teams to ensure client requirements are met accurately and efficiently, acting as a key liaison between customers and internal departments.
Labour & Utility Cost ControlMonitor and control labour and utility expenses according to company benchmarks, with a target of keeping combined Labour & Utility Cost within 13%.
Labour & Utility Cost ControlMonitor and control labour and utility expenses according to company benchmarks, with a target of keeping combined Labour & Utility Cost within 13%.
Process customer transactions accurately and efficiently at the point of sale, including handling cash, credit card payments, and any applicable loyalty programs.
Provide exceptional customer service by greeting customers warmly, actively listening to their preferences, and assisting them in making informed purchasing decisions.
Address and resolve customer complaints and concerns promptly and professionally, employing conflict resolution techniques to ensure a positive guest experience.
Maintain a clean and organized work environment, including the coffee bar, service areas, and dining space, adhering to strict food safety and hygiene protocols.