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100+ Customer Retention Jobs - September 2026 - High Salaries
Showing 126 jobs results for
"customer retention"
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Manage Alert
SGD3,200 - SGD3,200 Per Month
Singapore
- Plan livestream themes, scripts, product bundles, vouchers and promotions.
- Manage TikTok Shop campaign mechanics.
- Develop trackable promotions that encourage viewers to visit our café. ...
Posted
2 days ago
DUPREX SINGAPORE PTE LTD
SGD2,500 - SGD2,500 Per Month
Singapore
- Identify and pursue upselling and cross-selling opportunities to increase revenue from existing accounts
- Follow up on sales leads and enquiries through outbound calls and emails to convert prospects into customers
- Prepare and deliver accurate quotations, proposals, and renewal offers to support sales processes ...
Posted
6 days ago
DUPREX SINGAPORE PTE LTD
SGD3,500 - SGD4,000 Per Month
River Valley
- Foster a customer-centric culture by working with Front of House teams to ensure the successful delivery of retention initiatives
- Proactively gather and analyse feedbacks from social channels and emails
Posted
4 days ago
SGD3,400 - SGD3,600 Per Month
Yishun
- Design and manage automated, trigger-based communication flows to nurture customers post-event or post-delivery.
- Lead the development of a tiered loyalty program that rewards volume purchasers with exclusive perks, early menu access, and complimentary upgrades.
- Collaborate with the marketing team to create hyper-personalized content. ...
Posted
4 days ago
SGD3,400 - SGD3,400 Per Month
Singapore
- Analyse customer insights and performance metrics to identify business opportunities and recommend improvement strategies.
- Plan and execute customer engagement campaigns, loyalty programmes, and personalised communications across multiple channels.
- Resolve customer escalations promptly and work with internal teams to improve service quality and operational efficiency. ...
Posted
11 days ago
SGD3,400 - SGD3,400 Per Month
Singapore
- Manage omnichannel customer engagement initiatives, including loyalty programmes, personalised communications, and post-purchase follow-ups.
- Lead service recovery efforts by resolving escalated customer issues and driving continuous improvements through customer feedback.
- Optimise the digital customer experience by supporting self-service platforms, automation, and customer engagement technologies. ...
Posted
11 days ago
SGD3,400 - SGD3,600 Per Month
Yishun
- Analyse customer insights and performance metrics to identify business opportunities and recommend improvement strategies.
- Plan and execute customer engagement campaigns, loyalty programmes, and personalised communications across multiple channels.
- Resolve customer escalations promptly and work with internal teams to improve service quality and operational efficiency. ...
Posted
12 days ago
SGD3,400 - SGD3,600 Per Month
Yishun
- Build churn-risk models using historical data to proactively deploy intervention campaigns.
- Design and manage automated, trigger-based communication flows to nurture customers post-event or post-delivery.
- Lead the development of a tiered loyalty program that rewards volume purchasers with exclusive perks, early menu access, and complimentary upgrades. ...
Posted
12 days ago
MYR2,800 - MYR3,400 Per Month
- Work closely with team members and leaders always to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required. ...
Posted
4 days ago
MYR1,700 - MYR2,500 Per Month
- Menyediakan laporan temujanji harian bagi memastikan perancangan dan kelancaran operasi berjalan lancar
- Mendapatkan maklum balas pelanggan selepas rawatan dan memastikan makum balas/cadangan/aduan direkod untuk tindakan seterusnya.
- Memastikan hubungan bersama pelanggan terjaga bagi memastikan keselesaan dan kepuasan pelanggan adalah di tahap yang terbaik ...
Posted
23 days ago
MYR2,800 - MYR3,400 Per Month
- Work closely with team members and leaders always to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required. ...
Posted
a month ago
MYR3,000 - MYR3,000 Per Month
Puncak Alam
- Promote new products, upselling and bulk orders.
- Identify customer concerns and work with the relevant teams to resolve issues.
- Identify opportunities to increase customer sales and retention. ...
Posted
2 days ago
Undisclosed
Singapore
- Own and continuously improve the subscription value proposition by translating customer insights into actionable changes
- Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams
- Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact ...
Posted
4 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Maintain and update customer information, birthdays, important dates, and engagement records.
- Coordinate birthday greetings, appreciation messages, gifts and other customer initiatives.
- Support and grow our global Ambassador Program. ...
Posted
4 days ago
Undisclosed
KL City
- Client Communication & Relationship Management: Lead strategic check-ins, communicate proactively about performance, and translate complex retention data into clear business outcomes. Develop and maintain strong client relationships to drive an overall positive client experience.
- Quality Ownership: Take ultimate accountability for all copy, creative, and flow builds before they reach the client. Ensure consistent brand voice, segment logic, and strategic alignment across the account.
- Growth & Thought Leadership: Upsell and cross-sell additional services to clients to enhance their marketing efforts. Share industry insights and information with marketing to position the company as a thought leader. ...
Posted
11 days ago
Undisclosed
Singapore
- Identify, test, and scale the highest-impact growth initiatives through rigorous analysis and experimentation.
- Own the evolution of the subscription value proposition, translating customer insights into product and commercial improvements.
- Partner with Product, Pricing, Commercial, Marketing, Quick Commerce, and local teams to deliver end-to-end growth initiatives. ...
Posted
12 days ago
Undisclosed
KL City
- Platform Proficiency: Advanced mastery of Klaviyo is essential. A deep understanding of the Shopify ecosystem is also preferred to maximize retention outcomes.
- KEY RESPONSIBILITIES & ACCOUNTABILITIES:
- Pod Coordination & Operational Leadership: Direct your pod (Activations Specialist, Designer, Copywriter) effectively. Provide clear briefs, manage production timelines, and lead weekly standups to catch blockers early. ...
Posted
12 days ago
Undisclosed
Singapore
- Own and continuously improve the subscription value proposition by translating customer insights into actionable changes
- Drive go-to-market strategy in partnership with Product, Commercial, Marketing, and local teams
- Lead end-to-end initiatives, from problem diagnosis to execution, with a strong focus on measurable impact ...
Posted
25 days ago
ASK & EMBLA GALACTIC PTE. LTD.
SGD4,000 - SGD5,000 Per Month
Rochor
- CRM System Management : Oversee and maintain the CRM system, ensuring customer data is accurate, complete, and segmented for targeted campaigns.
- Process Optimization : Continuously improve CRM workflows, automation processes, and campaign strategies to enhance both customer experience and operational efficiency.
- System Integration & Automation : Ensure seamless integration between CRM platforms and marketing tools (email, SMS, automation) to streamline customer engagement. ...
Posted
24 days ago
Undisclosed
Singapore
- Continuously improve supporter experience across all touchpoints.
- Analyse retention and engagement data to improve performance
- Define KPIs including retention, churn, and lifetime value ...
Posted
a month ago
MYR5,000 - MYR6,000 Per Month
Malaysia
- Work closely with QA, Escalation, Sales, Product and Operations teams to resolve customer issues and improve service quality.
- Review complex customer cases and help team members improve communication, conversion and retention performance.
- Maintain clear CRM and case records and support relevant customer service, sales and retention KPIs. ...
Posted
2 days ago
MYR2,500 - MYR4,000 Per Month
- As a Sales Executive you will build and grow our customer base, turning leads into repeat clients and helping scale our trading operations.
- Your Growth & Impact
Posted
18 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- Position yourself for roles in e-commerce or digital marketing as you grow your portfolio of hosted sessions.
- Want to turn product energy into genuine smiles and sales? Join our team working with us at AUSH MILBY GROUP SDN BHD, a retail brand bringing products to customers both in-store and online with a friendly, practical approach.
- As a Live Host you will build engaging live shows and scale our online presence, creating honest product stories that convert viewers into returning customers. ...
Posted
15 days ago
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