30 Customer Relationship Jobs in Federal Territory - September 2026 - High Salaries

Showing 30 jobs results for "customer relationship" in Federal Territory
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  • Maintain customer information and follow-up records
  • Communicate relevant product and service information
  • Support customer engagement activities ...
Posted
13 days ago

KL City

  • This role is responsible for driving customer growth, engagement, loyalty, and retention initiatives across the company's sales channels. This role plays a key part in strengthening customer relationships, enhancing customer experience, maximizing customer lifetime value, and supporting business growth through data-driven customer strategies and engagement programs. As the organization continues to evolve, this role is expected to adapt to changing business priorities and may lead or support new customer, membership, loyalty, CRM, digital engagement, customer experience, or related initiatives as required.
  • Key Responsibilities:
  • -Customer Growth, Engagement & Retention ...
Posted
4 days ago

KL City

  • Candidates should possess sales-related skills to support upselling, cross-selling, and negotiation when appropriate.
  • Relevant experience in customer service, account management, or CRM, preferably within transportation or logistics, is beneficial.
  • Ability to work collaboratively, manage multiple priorities, and stay organized in a fast-paced environment. ...
Posted
2 days ago

KL City

  • Marketing Technologies Exploration: Assist in the review of existing CRM channels like email marketing, push notifications, in-app messages, and SMS. Participate in basic research on best practices and support the supervised integration of new technologies.
  • Team Collaboration: Collaborate with CRM consultants and other team members, gaining insights into CRM management and day-to-day operations.
  • Client interaction: Observe client meetings to gain a basic understanding of client management and communication. ...
Posted
a month ago

KL City

  • Preferred location: KL (not limit our choices geographically,)
  • Salary: up to RM11,000
  • Job brief ...
Posted
7 days ago

KL City

  • Job Description
  • Plan and execute CRM campaigns, loyalty programs, member events, and customer engagement activities.
  • Develop initiatives to acquire new members, retain existing customers, and encourage repeat purchases. ...
Posted
a month ago

KL City

  • Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
  • Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
  • Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. ...
Posted
19 days ago

KL City

  • Manage existing accounts and support the achievement of monthly and annual sales targets.
  • Monitor product listings, pricing, promotions, displays, barcodes and POSM materials with outlet merchandisers/promoters.
  • Liaise with Operations on product listing, pricing, promotions, stock availability and new product introductions. ...
Posted
5 days ago

KL City

Posted
3 days ago

KL City

  • Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
  • Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
  • Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
2 days ago

KL City

  • System and Process Coordination
  • Marketing & Event Management Background: Possesses hands-on experience in planning, coordinating, and executing promotional activities and client-focused events.
  • Client-Centric Mindset: Genuinely enjoys building interpersonal relationships, networking, and engaging directly with prospective and existing clients. ...
Posted
a day ago

Bangsar South

  • Opportunities for promotion
  • Vision insurance
  • Responsibilities: ...
Posted
20 hours ago

KL City

  • Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
  • Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
  • Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
12 hours ago

KL City

  • As a member of the APAC team, work closely with Sales and Project Delivery to identify critical customer requirements and effectively position Trilliant’s offerings to address customer needs and business outcomes.
  • Identify, prospect, and prequalify new sales opportunities through a combination of inbound lead follow‑up and targeted outbound engagement, including cold calls, text messages, and email outreach.
  • Collaborate with Product Marketing, Business Development, and other CSM/CSD/SA team members to define and deliver compelling field demonstration activities, technical presentations, and customer workshop materials. ...
Posted
10 hours ago

KL City

  • Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
  • Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
  • Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
3 days ago

KL City

  • Refer mortgage business to Mortgage Arranger (MA)
  • Ensure best practice on wealth sales is being referred to peers and others
  • Ensure compliance with products and sales policies, procedures and guidelines set by the Bank and the relevant authorities are adhered and complied to at all times ...
Posted
14 days ago

KL City

  • Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
  • Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
  • Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
19 days ago

Bangsar South

  • Data Management and Analysis: Support in gathering marketing data and participate in the basic analysis of campaign results. Help in preparing simple reports that contribute to campaign optimizations.
  • Marketing Technologies Exploration: Assist in the review of existing CRM channels like email marketing, push notifications, in-app messages, and SMS. Participate in basic research on best practices and support the supervised integration of new technologies.
  • Team Collaboration: Collaborate with CRM consultants and other team members, gaining insights into CRM management and day-to-day operations. ...
Posted
14 days ago

KL City

  • Marketing & Event Management Background: Possesses hands-on experience in planning, coordinating, and executing promotional activities and client-focused events.
  • Client-Centric Mindset: Genuinely enjoys building interpersonal relationships, networking, and engaging directly with prospective and existing clients.
Posted
23 days ago

KL City

Posted
23 days ago

KL City

  • System and Process Coordination
  • Marketing & Event Management Background: Possesses hands-on experience in planning, coordinating, and executing promotional activities and client-focused events.
  • Client-Centric Mindset: Genuinely enjoys building interpersonal relationships, networking, and engaging directly with prospective and existing clients. ...
Posted
23 days ago

KL City

  • Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
  • Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
  • Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
23 days ago

KL City

  • Identify workflow inefficiencies, implement best practices, and drive initiatives to enhance ticketing processes and overall customer experience
  • Responsible for the administration and control of the underlying IT systems of the contact management (ServiceNow) and thereby ensuring a high-quality and efficient processing of requests by the operational departments as well as a systematic exchange between the downstream support functions
  • Coordination and maintenance of knowledge base, work instruction, standard operating procedure and information systems such as frequently asked questions (FAQs) and self-services as well as an alignment of the contents with the respective operational department ...
Posted
24 days ago

KL City

  • Record and update customer data and other relevant information when necessary.
  • Supporting documentation/administrative needs within the department and supporting translation for customer announcement notices.
  • 2 years working experience, preferably in Client Support (Financial industry would be a distinct advantage). ...
Posted
a month ago

Atlantic Partners Asia

KL City

  • Build and maintain custom entities, workflows, plugins, Power Automate flows, and advanced business rules within Dynamics 365.
  • Design and deliver CRM capabilities that empower the sales team to manage pipelines, track activities, and close deals efficiently.
  • Ensure seamless integration with SharePoint, teams and other MS365 products. ...
Posted
a month ago

KL City

  • Assist customers with product recommendations, order processing, and after-sales support.
  • Follow up on potential leads to convert enquiries into sales.
  • Customer Relationship Management (CRM): ...
Posted
9 days ago

KL City

  • Assist customers with product recommendations, order processing, and after-sales support.
  • Follow up on potential leads to convert enquiries into sales.
  • Customer Relationship Management (CRM): ...
Posted
17 days ago

AIM COFFEE (M) SDN BHD

KL City

  • Sharpen technical and training skills with hands-on machine demos, on-site setup and troubleshooting while working closely with our service team to keep clients satisfied.
  • Job Summary
  • If you love coffee and building meaningful customer relationships, this role is for you. Working with us at AIM COFFEE (M) SDN BHD you will represent a practical, product-forward F&B supplier that supports cafés, restaurants and hotels with specialty coffee, machines and service. We are a close-knit team focused on steady growth across Malaysia and on clear customer relationships. ...
Posted
11 days ago

KL City

  • Sharpen technical and training skills with hands-on machine demos, on-site setup and troubleshooting while working closely with our service team to keep clients satisfied.
  • Job Summary
  • If you love coffee and building meaningful customer relationships, this role is for you. Working with us at AIM COFFEE (M) SDN BHD you will represent a practical, product-forward F&B supplier that supports cafés, restaurants and hotels with specialty coffee, machines and service. We are a close-knit team focused on steady growth across Malaysia and on clear customer relationships. ...
Posted
14 days ago

Pacific World Travel Sdn Bhd

KL City

Posted
24 days ago