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1,000+ Customer Relations Jobs in Federal Territory - September 2026 - High Salaries
Showing 1,065 jobs results for
"customer relations"
in Federal Territory
Never miss any updates for Customer Relations jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive work culture that enables your future ...
Posted
9 days ago
Undisclosed
KL City
- Update candidate information and communication records.
- Support the recruitment team with general administrative tasks.
- Maintain professional and courteous communication with all candidates. ...
Posted
9 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
9 days ago
MYR2,000 - MYR2,300 Per Month
KL City
- Follow up with customers professionally through calls or other approved communication channels.
- Assist customers with payment-related enquiries and account issues.
- Update customer information, call outcomes, and payment arrangements accurately in the system. ...
Posted
12 days ago
MYR3,500 - MYR3,500 Per Month
KL City
- Communicate treatment-related administrative information clearly and courteously.
- Coordinate closely with doctors, clinical staff and other departments to ensure a smooth patient journey.
- Maintain accurate patient and appointment records. ...
Posted
12 days ago
Undisclosed
KL City
- Act as the voice of the customer in internal engagements with Product, Technology, and Marketing teams, feeding front line insights into product and process decisions.
- Ensure all KPIs, SLAs, and AHT targets consistently meet or exceed prescribed standards, with regular monitoring, reporting, and corrective action where needed.
- Own and continuously refine the Case Management System (CMS), telephony systems, and IVR configurations to streamline customer engagements, reduce handling effort, and enable faster, more accurate case routing and resolution. ...
Posted
13 days ago
MYR2,800 - MYR3,300 Per Month
KL City
- Quick Problem-solving Skills and the ability to think on your feet in high-pressure situations.
- A team player with a positive attitude and willingness to collaborate with colleagues.
- Flexibility to work on rotating shifts, including day and swing shifts, as required. ...
Posted
20 days ago
MYR2,200 - MYR2,500 Per Month
KL City
- Follow up with tenants to ensure their issues have been properly addressed
- Coordinate with the operations and maintenance teams to resolve tenant issues
- Follow up on maintenance and service requests ...
Posted
13 days ago
Undisclosed
KL City
- Send timely reminders for subscription renewals; prepare test plans, test cases, and test scripts for software components to ensure high-quality software releases.
- Assist with account creation, menu setup, and processing of additional information provided by customers.
- Rotate on-call duties during off-hours to handle emergency issues. ...
Posted
20 days ago
Undisclosed
KL City
- Monitor customer behaviour, loyalty performance, campaign effectiveness, and engagement metrics to identify opportunities for improvement.
- Ensure CRM platform functionality, customer data integrity, reporting accuracy, and governance compliance.
- Collaborate with Brand & Content and Events & Partnerships teams to integrate customer insights into marketing campaigns and activations. ...
Posted
9 hours ago
Undisclosed
KL City
- Monitor and track shipments; provide regular status updates to customers.
- Fresh graduates are welcome to apply
- Bachelor's degree required
Posted
14 days ago
Undisclosed
KL City
- Lead reviews activities in order to launch proactive initiatives to improve the support services
- Analyze and improve customer journey/flow
- Experience in Customer support team ...
Posted
15 days ago
Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
15 days ago
Undisclosed
KL City
- Provide timely, empathetic support for non-complex inquiries across assigned channels (voice, chat, live messaging, email, social media, etc.), using SOPs, macros, and knowledge articles to resolve issues while meeting CSAT, quality, and productivity targets.
- Authenticate customers, document interactions accurately in CRM, and escalate issues outside Tier 1 scope with clear notes and context.
- Adhere to compliance, privacy, and security requirements, flag recurring issues or content gaps, and participate in coaching and training. ...
Posted
16 days ago
MYR1,700 - MYR2,300 Per Month
KL City
- Opportunities for promotion
- Parental leave
- Professional development ...
Posted
16 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Advance toward specialist roles by taking on process improvements and small projects that improve how we serve clients.
- Grow your professional network within a supportive SME environment that values learning and steady progress.
- Ready to join a close-knit team where your voice matters? Working with us at Sincere Service Centre Sdn Bhd means helping real people access professional services with clarity and care. We are a practical, people-first firm focused on steady service improvements and dependable client relationships. ...
Posted
16 days ago
Undisclosed
KL City
- Strong customer service and phone-handling skills
- You will need to understand customer needs and recommend appropriate solutions.
- You will need to work on the role as a customer service executive and work collaboratively within a team. ...
Posted
16 days ago
Undisclosed
KL City
- Monitor account health and proactively manage customer engagement.
- Conduct regular customer meetings and Quarterly Business Reviews (QBRs).
- Coordinate closely with Sales, Technical Account Manager, Presales, Solutions Architecture, Finance, and other internal stakeholders.
Posted
16 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
16 days ago
Undisclosed
KL City
- A fun, challenging and rewarding career.
- Award-winning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects. ...
Posted
16 days ago
Sapura Secured Technologies
Undisclosed
KL City
- Agency Engagement – Support the Customer Engagement Team (CET) and other departments in establishing strong rapport with agencies at nationwide to ensure all GIRN terminals remain in operational.
- RSC Competency Training – Serve as Subject Matter Expert (SME) and Trainer, conducting yearly customer service training for staff.
- Training Program Development – Develop and implement the Customer Service Training Program. ...
Posted
a day ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
2 days ago
MYR2,500 - MYR2,600 Per Month
KL City
- Identify cases that require escalation, including: Disputes / chargebacks, Account restrictions / fraud-related cases, KYC / verification issues beyond L1 scope, Complaints requiring investigation
- Escalate cases to L2/L3 with complete and accurate documentation
- Ensure proper ticket logging and categorization ...
Posted
3 days ago
Undisclosed
KL City
- Coordinate with the procurement and supply chain team to ensure timely delivery of services.
- Maintain accurate records of customer interactions and transactions.
- Resolve issues and complaints with a focus on customer satisfaction. ...
Posted
9 hours ago
Undisclosed
KL City
- May receive assignments from senior support personnel as required
- Accept task from the group mailbox queue and process customer request for quotes (RFQ) and customer purchase orders (PO)
- Ascertain the urgency of transaction based on ETA (Estimated Time Arrival)/ Port/Type of customer. For urgent transaction, needs to be completed ASAP or highlighted to LCS if unable to be completed within the agreed timeline ...
Posted
5 days ago
Undisclosed
KL City
- Work with other Shared Services teams to ensure accurate and timely delivery of payroll and invoicing services for customers and ensure positive and timely resolution of any escalations
- Work under direction from the Customer Care Manager to ensure service delivery is consistently high-quality and escalate to appropriate service centre operations groups as appropriate and in accordance with defined processes
- Assist in the co-ordination of human resources escalations including terminations, performance management and ad-hoc queries ...
Posted
17 days ago
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