-Good communication and negotiation skills -Basic knowledge of freight forwarding (air
sea
land) -Ability to prepare quotations and follow up with customers -Customer-focused and service-oriented mindset -Ability to work under pressure and meet sales targets -Good coordination skills with operations and customer service teams -Computer literate (MS Office
forwarding systems) -Organized
proactive
and detail-oriented -Basic English communication skills
+4
Posted
a month ago
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This is a full-time, on-site role for a Customer Relations Executive cum Admin based in Bandar Klang. In this role, you will be responsible for building and maintaining relationships with clients, ensuring high levels of customer satisfaction, addressing customer inquiries, and providing excellent customer service. Day-to-day tasks include resolving customer concerns, communicating service updates, handling administrative duties, managing documentation, preparing reports, coordinating appointments, and collaborating with internal teams to deliver exceptional service experiences.