65 Customer Officer Jobs in Kuala Lumpur - July 2026 - High Salaries
Showing 65 jobs results for
"customer officer"
in Kuala Lumpur
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Finsion Advisory Sdn Bhd
MYR600 - MYR2,000 Per Month
KL City
- Support customer onboarding and ensure a positive customer experience.
- Maintain accurate customer records and update information in the CRM system.
- Handle customer feedback and escalate issues when necessary. ...
Posted
6 days ago
Undisclosed
KL City
- Strong English communication skills (B2 level minimum)
- Customer Care Officer (Customer and Distributor Management)
- Key Responsibilities: ...
Posted
7 days ago
Undisclosed
KL City
- Support settlement validation processes across domestic and cross-border payment flows.
- Support daily dispute resolution and chargeback processing activities across payment channels and card schemes.
- Investigate disputed transactions, merchant claims, retrieval requests, and operational cases within established timelines. ...
Posted
17 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- Information Provision: Provide accurate, valid, and complete information to customers about products, services, and policies.
- Record Keeping: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
- Follow-Up: Follow up with customers to ensure their issues are resolved and that they are satisfied with the service. ...
Posted
24 days ago
MYR3,200 - MYR4,300 Per Month
KL City
- Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
- Strong customer service mind set with good communication and excellent problem solving skill.
- Resourceful, proactive, attentive to details and a good team player ...
Posted
20 days ago
MYR3,200 - MYR4,000 Per Month
KL City
- Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
- Strong customer service mind set with good communication and excellent problem solving skill.
- Resourceful, proactive, attentive to details and a good team player ...
Posted
21 days ago
Trinity Workforce Solution Sdn Bhd
MYR4,400 - MYR4,600 Per Month
KL City
- 19 days (Up to 4 years of service)
- 23 days (After 4 years of service)
- Other benefits as per the Employment Act ...
Posted
5 days ago
MYR4,500 - MYR4,500 Per Month
KL City
- Not a heavy technical skill set, but very knowledge heavy, will need to maintain knowledge/understanding regarding company product and regional nuances
- Need to be comfortable with Zendesk, handling a high volume of customer inquiries, and moving customer inquiries through the resolution cycle
- Need to be comfortable working with queue ticket management and providing a swift response. Need to be comfortable speaking with customers who raise time-sensitive, high impact concerns ...
Posted
a month ago
Undisclosed
KL City
- Develop relationships with members and proactively understand their needs to bring ideas and recommendations to the table to exceed the expectations of every member, improving the overall member experience.
- Solve member-related issues to help foster a collaborative community.
- Support with members moving in and out, for example carrying boxes, supporting with IT, helping to set up rooms etc. ...
Posted
11 days ago
MYR2,800 - MYR3,800 Per Month
KL City
- Candidate must Minimum Diploma & above.
- Fluency in English
- Preferable Call Center/BPO working experience. ...
Posted
19 days ago
Customer Care Officer (Native China - Mandarin Speaker) Customer Care Officer (Native China - Mandarin Speaker)
APPSHILL CONSULTING SDN BHD
MYR4,700 - MYR5,300 Per Month
KL City
- Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- Process service requests like account updates, disputes, and payment arrangements.
- Ensure accurate documentation of all customer interactions in the system. ...
Posted
4 days ago
Customer Care Officer (Native China - Mandarin Speaker) Customer Care Officer (Native China - Mandarin Speaker)
AppsHill Consulting Sdn Bhd
MYR4,700 - MYR5,300 Per Month
KL City
- Provide information about banking products and services such as credit limits, interest rates, reward points, and billing cycles.
- Process service requests like account updates, disputes, and payment arrangements.
- Ensure accurate documentation of all customer interactions in the system. ...
Posted
4 days ago
Customer Service Officer (Mandarin)_No need experiences Customer Service Officer (Mandarin)_No need experiences
Trinity Workforce Solution Sdn Bhd
MYR2,400 - MYR3,500 Per Month
KL City
- Handle inbound and outbound customer enquiries, complaints, and service requests professionally.
- Provide accurate information and effective solutions to customers.
- Resolve customer cases within the stipulated turnaround time. ...
Posted
5 days ago
MYR3,200 - MYR4,200 Per Month
KL City
- SPM / STPM or equivalent certificate holders with at least 5 years of related work experience OR
- A recognized Diploma with 2 years of related working experience OR
- Fresh Degree holders are welcome to apply as training is provided. ...
Posted
7 days ago
MYR5,000 - MYR5,000 Per Month
WFH
KL City
- As a Customer Service Analyst , you will play a crucial role in ensuring exceptional customer experiences by providing timely and effective support to our clients. You will be the first point of contact for inquiries, issues, and concerns, and will work closely with cross-functional teams to resolve problems and improve overall customer satisfaction. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced, dynamic environment.
- Responsibilities:
- Serve as the primary point of contact for customers, addressing inquiries, issues, and concerns via various communication channels including email and voice ...
Posted
a month ago
Customer Care Officer (Mandarin)_Normal Working Hours Customer Care Officer (Mandarin)_Normal Working Hours
Trinity Workforce Solution Sdn Bhd
MYR4,400 - MYR4,600 Per Month
KL City
- 19 days (Up to 4 years of service)
- 23 days (After 4 years of service)
- Other benefits as per the Employment Act ...
Posted
10 days ago
Canaan Communication & Technologies Sdn Bhd
MYR2,500 - MYR3,000 Per Month
KL City
- Information Provision: Provide accurate, valid, and complete information to customers about products, services, and policies.
- Record Keeping: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
- Follow-Up: Follow up with customers to ensure their issues are resolved and that they are satisfied with the service. ...
Posted
a month ago
BE International Marketing Sdn Bhd
Undisclosed
KL City
- Respond to customer and member emails in a timely, accurate, and professional manner.
- Manage and resolve Customer Support System (CSS) tickets within established service level agreements (SLAs).
- Provide accurate information on the Company’s marketing plan, compensation structure, policies, and procedures. ...
Posted
18 days ago
Undisclosed
KL City
- Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
- Proactively escalate challenging cases to the team leader for additional support and guidance.
- Maintain a high standard of professionalism and empathy in all communications. ...
Posted
25 days ago
Officer, Customer Service (Fresh Graduates | No Night Shift) Officer, Customer Service (Fresh Graduates | No Night Shift)
Tan Chong Motor Holdings Berhad
Undisclosed
KL City
- Keep up to date with product knowledge and company updates to provide accurate information.
- Work closely with the team to achieve service and performance objectives.
- Diploma or Bachelor’s Degree in any discipline. Fresh graduates are encouraged to apply. ...
Posted
6 days ago
Customer Service Assistant (Property Management Office) Customer Service Assistant (Property Management Office)
Burgess Rawson Management Sdn Bhd
MYR1,600 - MYR2,500 Per Month
KL City
- To create a good public image of the company and the resident.
- To ensure availability of all forms and documents as prescribed by the company operation system and ensure proper documentation of the same at all times.
- To be responsible to collect Maintenance fees and Sinking funds from the owners. ...
Posted
20 days ago
Customer Service Officer (Eng - Cantonese) Up to RM4000 (M) Customer Service Officer (Eng - Cantonese) Up to RM4000 (M)
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
MYR3,000 - MYR4,000 Per Month
KL City
- RM100 Gym subsidy
- Performance Bonus
- 15 days Annual leave ...
Posted
19 days ago
MYR3,800 - MYR4,200 Per Month
KL City
- Strong communication and problem-solving skills
- Ability to work in a fast-paced customer service environment
- Health insurance ...
Posted
19 days ago
MYR3,800 - MYR4,200 Per Month
KL City
- Strong communication and problem-solving skills
- Ability to work in a fast-paced customer service environment
- Health insurance ...
Posted
19 days ago
MYR2,200 - MYR2,800 Per Month
KL City
- Follow up on outstanding payment cases and respond to payment enquiries.
- Prepare daily, weekly, and ad hoc operational reports.
- Process claims documents, including scanning, tagging, and data entry. ...
Posted
6 days ago
MYR1,800 - MYR2,200 Per Month
KL City
- Professional development
- About Us
- RedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya. Since 2012, we have successfully assisted over 5,000 candidates in securing meaningful career opportunities with trusted employers. ...
Posted
12 days ago
MYR1,800 - MYR2,200 Per Month
KL City
- Professional development
- About Us
- Visit us: www.redradarinternational.com ...
Posted
12 days ago
MYR2,400 - MYR2,500 Per Month
KL City
- Reach out to clients promptly when documents are insufficient or unclear and guide them to resubmit the required information.
- Maintain accurate records and documentation of verification checks and onboarding decisions in internal system
- Identify and flag suspicious onboarding activities or irregularities to the internal team and/or Compliance team. ...
Posted
19 days ago
Undisclosed
KL City
- Degree educated
- Proven 2–5 years of experience in KYC, CDD, or related compliance roles
- Strong process management skills, with the ability to design and implement efficient workflows ...
Posted
4 days ago
Undisclosed
KL City
- Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
- SPM / STPM /certificate holders with at least 5 years of full time work experience, Diploma with at least 2 years of full time work experience and Fresh Degree holder are welcome.
- Strong customer service mind set with good communication and excellent problem solving skill. ...
Posted
11 days ago
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