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2,500+ Customer Management Jobs - October 2026 - High Salaries
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"customer management"
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Manage Alert
Undisclosed
KL City
- Collaborate across internal teams, including Sales and Product, to manage technical escalations and distill client feedback into actionable insights via JIRA and SFDC.
- Champion the client experience by proactively identifying churn risks and navigating complex situations to find the best possible outcomes for both the partner and impact.com.
- 2+ years of experience in a SaaS-based sales, customer service, or account management role within a technology company. ...
Posted
21 days ago
Undisclosed
- Financial Control & Exposure Management: Actively monitor program financials by tracking NRE (Non-Recurring Engineering) costs, scrap/rework expenses, and inventory levels to minimize excess exposure and protect program profitability.
- Executive Communication & De-escalation: Maintain strong executive presence while communicating tough news (delays, yield issues, capacity bottlenecks) to demanding customer stakeholders while maintaining trust and transparency.
- Program Reviews & Operations Alignment: Host regular status tracking meetings with customer and internal teams. Provide performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews (CPRs). ...
Posted
22 days ago
Undisclosed
KL City
- Collaborate across internal teams, including Sales and Product, to manage technical escalations and distill client feedback into actionable insights via JIRA and SFDC.
- Champion the client experience by proactively identifying churn risks and navigating complex situations to find the best possible outcomes for both the partner and impact.com.
- 2+ years of experience in a SaaS-based sales, customer service, or account management role within a technology company. ...
Posted
22 days ago
Undisclosed
- Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team ...
Posted
a month ago
Undisclosed
KL City
- Manage Client Operations: Support the RM team with clients' day-to-day operational matters, including information processing, research, and feedback consolidation. Ensure all outstanding tasks are properly documented and handed over at the end of each shift.
- Identify and Escalate Issues: Recognize sensitive, high-risk, or urgent situations and escalate them promptly in accordance with established internal procedures.
- Maintain Compliance & Data Security: Adhere to all applicable compliance, regulatory, and data privacy requirements, ensuring sensitive information is handled securely and in line with company policies. ...
Posted
13 days ago
Undisclosed
Singapore
- Experienced in unit handover and defects management.
- A strong communicator with a customer-first mindset, able to navigate complex situations with ease.
- Highly organized and detail-oriented, capable of managing multiple tasks and timelines. ...
Posted
4 days ago
Undisclosed
- Monitor and oversee order fulfillment processes, ensuring orders are processed accurately and delivered within agreed timelines.
- Collaborate with third-party logistics providers, warehouses, and forwarders to ensure efficient order and delivery execution.
- Provide guidance on product availability, pricing, commercial conditions, and customer support solutions. ...
Posted
5 days ago
Executive, Property Management - Customer Service (1-Year Contract) Executive, Property Management - Customer Service (1-Year Contract)
PEOPLE PROFILERS (SERVICES) PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- Conduct inspections of units to ensure that the actual handover of units to purchasers and the common areas to the Managing Agent are in order.
- Ensure that all defects rectification work is done properly and efficiently by contractors.
- During the process of handover or during the tenancy period, issues on defects, complaints or disputes must be addressed in a timely and efficient manner with excellent customer service. ...
Posted
7 days ago
Admin Assistant - Customer Care-Property Management Admin Assistant - Customer Care-Property Management
Eco World Development Group Berhad
Undisclosed
- Maintain records of property operations, service requests, and inspection outcomes.
- Assist team in preparing reports, meeting minutes, letters, notices, and memos.
- Serve as a point of contact for tenant inquiries and direct them to the appropriate team members. ...
Posted
20 days ago
Undisclosed
Tebrau
- Responsible for handling customers’ service for walk-in customers or phone calls enquiries from customers.
- Ensure all documentation / report are filled, recorded and filed.
- Carry out analysis on complaints received and recommend course of actions to minimize complaints and promote company's image. ...
Posted
9 days ago
Undisclosed
- Communicates customer requirements and issues in production meetings.
- Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
- Maintains issues, complaints and corrective action requests for reporting purposes. ...
Posted
a month ago
Undisclosed
KL City
- Assist in supervising and training of staff.
- Liaising with bank personnel/System Support/IT in handling Collections related processes and electronic payment system including system/servicing issues, service/system enhancement & other operational matter.
- To handle New Business Easipay forms, processing billings, updating tracking and reply to emails. ...
Posted
2 days ago
Customer Service Manager (Management I Supervisory) Customer Service Manager (Management I Supervisory)
EA RECRUITMENT PTE. LTD.
SGD3,800 - SGD3,800 Per Month
Singapore
- Working location : Tuas (Transport Provided)
- Working days : Monday to Friday
- Working hours : 8am to 5pm ...
Posted
22 days ago
Undisclosed
Singapore
- Customer Advocacy & Feedback: Collect, analyze, and communicate customer feedback to internal product and engineering teams, actively contributing to product development and improvements.
- Issue Resolution & Escalation: Act as a central point of contact for customer inquiries and complex issues, coordinating with support, product, and technical teams to ensure timely and effective resolution.
- Product Expertise: Become a subject matter expert on OSTTRA's platforms, providing guidance and best practices to customers. ...
Posted
a month ago
Undisclosed
KL City
- Monitor customer behaviour, loyalty performance, campaign effectiveness, and engagement metrics to identify opportunities for improvement.
- Ensure CRM platform functionality, customer data integrity, reporting accuracy, and governance compliance.
- Collaborate with Brand & Content and Events & Partnerships teams to integrate customer insights into marketing campaigns and activations. ...
Posted
13 days ago
Undisclosed
- Communication: Leading production meetings to relay customer requirements and working with department managers to close "root cause" issues.
- Financial Support: Tracking project billing and assisting senior members with quotes for new products or services.
- Must be a degree holder and minimum of 4 years of related experience (typically in manufacturing, supply chain, or account management). ...
Posted
a month ago
Undisclosed
- Analyze stock positions across internal inventories and distribution channels, assess business impact, and support inventory management activities.
- Utilize order management and customer relationship management systems such as SAP, BOTs, Salesforce (SFDC), OCR technology and automation tools to improve operational efficiency and accuracy.
- Ensure compliance with GxP regulations, SOPs, quality standards, documentation requirements, and audit readiness. ...
Posted
19 days ago
Undisclosed
Singapore
- Assist in preparing materials for business reviews and strategic meetings to support the Customer Centre’s objectives.
- Support the management of customer-centric campaigns within the Customer Centre, ensuring effective execution and alignment with strategic goals.
- Contribute ideas for new strategies that enhance customer satisfaction, promoting a culture of creativity and innovation. ...
Posted
7 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Defects Inspection & Handover
- • Conduct 100% quality inspections of residential units to identify defects before handover• Assess unit readiness and ensure defects are rectified before units are handed over to homeowners• Coordinate with main contractors on defect rectification and completion timelines• Conduct follow-up inspections to verify that rectification works have been completed satisfactorily• Arrange joint inspections with homeowners where required• Support preparation of handover kits and ensure all required information and documentation are complete
- Customer Service & Defects Management ...
Posted
15 days ago
PERSOL SINGAPORE PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Process order for materials from sales staff or direct customers’ contacts
- Provide price quotations and complete order sheets based on the item list
- Distribute order sheets to respective suppliers ...
Posted
24 days ago
Customer Service Executive (Defects Management - Handover Service) Customer Service Executive (Defects Management - Handover Service)
KNIGHT FRANK PROPERTY & FACILITIES MANAGEMENT PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Experienced in unit handover and defects management, with at least 2 years of relevant experience.
- Diploma-qualified or holds an equivalent certification.
- Able to work under pressure and manage tight deadlines. ...
Posted
22 days ago
Senior Executive, Customer Relationship Management - App Engagement Senior Executive, Customer Relationship Management - App Engagement
Cuckoo International (MAL) Berhad
MYR3,800 - MYR5,500 Per Month
- Track and report on core app growth KPIs: MAU/DAU, Retention Rate, Conversion Rates, Churn Rate, and Feature Adoption.
- Analyze user behavior and campaign performance to provide actionable insights for commercial and engagement optimization.
- Conduct target segment analyses to deliver personalized customer experiences and reward schemes. ...
Posted
22 days ago
Vice President - Access - Identity Management (AIM) Operations - Customer Identity Engineering Vice President - Access - Identity Management (AIM) Operations - Customer Identity Engineering
MORGAN STANLEY MANAGEMENT SERVICE (SINGAPORE) PTE. LTD.
SGD12,500 - SGD12,500 Per Month
Singapore
- What you'll do in the role:>Responsible for leading the operations, engineering, security, andmodernization of enterprise Identity and Access Management (IAM) and CustomerIdentity and Access Management (CIAM) platforms supporting customers,employees, partners, and applications globally.>Owns the delivery, reliability, governance, and continuous improvement ofstrategic identity platforms, including Transmit Security, PingFederate,ForgeRock, Multi-Factor Authentication (MFA), passkeys, passwordlessauthentication, adaptive authentication, OAuth 2.0, OpenID Connect (OIDC), SAMLfederation, and customer identity services.>Leads customer identity initiatives across Morgan Stanley platforms, driving the design,implementation, and operation of secure authentication, authorization, SingleSign-On (SSO), identity verification, account recovery, and fraud-resistantauthentication solutions. >Responsible for platform operations, technologymodernization, security enhancements, regulatory compliance, operational riskmanagement, large-scale integrations, and identity transformation programs.>Partners closely with cybersecurity, engineering, infrastructure,architecture, risk, compliance, and business stakeholders to deliver secure,scalable, resilient, and customer-centric identity services while enablingdigital transformation and business growth.Team Leadership:- Managing global IAM operations & engineering teams- Foster a collaborative and high-performing environment within the team.- Set clear goals, provide guidance, and ensure efficient execution of tasks.- Manage team members, including performance and training assessments.- Provide support and guidance t- stakeholders at the senior-most supportlevel.IAM:- Build, maintain, and optimize global company IAM services, assessing systemperformance and offering suggestions and contributing t- solutions.- Collaborate with cross-functional teams t- integrate IAM solutions across theorganization.- Ensure compliance with security standards and best practices.- Resolve issues escalated by customers and engineers.- Align IT IAM infrastructure with current and future business requirements andstrategic goals SRE Principles:- Champion Site Reliability Engineering(SRE) principles within the team..- Collaborate with development teams t- improve system architecture andresilience.- Drive initiatives t- enhance system security, reliability, availability, andperformance, leveraging new and emerging process automation opportunities t-improve organization effectiveness and efficiencies.- Partnering with system owners, certify business continuity and disasterrecovery efforts of our IAM systems.
- What you'll bring to the role:
- Technical Skills:An acute understanding of:- IAM products, such as those provided by Transmit Security, ForgeRock and PingIdentity.- General network and enterprise security standards including vulnerability management, patchingand concepts ...
Posted
8 days ago
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