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1,900+ Customer Experience Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 1,998 jobs results for
"customer experience"
in Wp Kuala Lumpur
Never miss any updates for Customer Experience jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Lead design and discovery activities, including facilitating workshops to identify pain points, opportunities and develop user-centric experience improvements
- Design future-state operating models, business processes and transformation roadmaps
- Collaborate effectively across EY teams and with client stakeholders to deliver quality outcomes within agreed timelines ...
Posted
19 days ago
Undisclosed
KL City
- Monitor the overall health of customer environments considering cases, critical issues, outages and ongoing projects, and conduct diagnostic health checks as needed.
- Advocate internally for customers to facilitate the resolution of customer issues through coordination of efforts among Splunk’s internal organizations (technical support, services, sales, product development, product management, and executive leadership teams).
- Proactively analyze customer issues and interactions to identify training and additional services needs, engage internal teams for delivery. ...
Posted
a month ago
Undisclosed
KL City
- Ensure transaction accuracy, operational efficiency, and compliance with regulatory and internal requirements.
- Lead, coach, and develop a team of Assistant Managers, Associates, and support staff.
- Monitor team performance and productivity to ensure workload is effectively managed. ...
Posted
21 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
- Stay updated on company policies, procedures, and operational processes.
- Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
10 days ago
Undisclosed
KL City
- Anticipate customer needs proactively — flag risks, gaps, and opportunities before customers have to raise them.
- Act as the primary point of contact for VIP customers, giving them dedicated, high-touch attention; support other customer escalations as needed.
- Work with Product, Marketing, and Operations to feed customer insights back into the business. ...
Posted
22 days ago
Undisclosed
KL City
- Develop and enhance customer-centric cross-border propositions, including relocation solutions, mortgage offerings, and other tailored financial services.
- Collaborate closely with Business, Digital, Operations, and Technology teams to improve onboarding, servicing, and digital customer experiences.
- Leverage customer insights, feedback, and data analytics to identify opportunities for journey optimisation and proposition enhancement. ...
Posted
22 days ago
Undisclosed
KL City
- Assist in supervising and training of staff.
- Liaising with bank personnel/System Support/IT in handling Collections related processes and electronic payment system including system/servicing issues, service/system enhancement & other operational matter.
- To handle New Business Easipay forms, processing billings, updating tracking and reply to emails. ...
Posted
10 days ago
MYR3,000 - MYR5,600 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Prepare and deliver compelling sales proposals and quotations, negotiating terms and closing deals to achieve sales targets.
- Collaborate with the sales team and other departments to ensure seamless customer service and support throughout the sales process.
- Maintain accurate records of sales activities, customer interactions, and sales forecasts using CRM software. ...
Posted
5 months ago
MYR3,000 - MYR5,600 Per Month
+Additional Compensation
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Prepare and deliver compelling sales proposals and quotations, negotiating terms and closing deals to achieve sales targets.
- Collaborate with the sales team and other departments to ensure seamless customer service and support throughout the sales process.
- Maintain accurate records of sales activities, customer interactions, and sales forecasts using CRM software. ...
Posted
5 months ago
Undisclosed
KL City
- Coach merchants on attracting diners, increasing repeat visits, and building loyalty using our suite (Reservations, Ordering, Payments, Rewards, Marketing)
- Coach merchants on proven strategies to attract diners, increase repeat visits, and build loyalty
- Proactively identify where merchants are underutilising features and guide them toward full adoption ...
Posted
a day ago
MYR3,000 - MYR3,800 Per Month
KL City
- Role Purpose
- As a Client Relations Executive (Personal Health Concierge), you take over the client relationship the moment a booking is confirmed and you own it end-to-end for a dedicated book of roughly one hundred clients. Specifically, you are responsible for guiding each client through what to expect at the clinic and what to prepare beforehand, coordinating and confirming their appointments, following up after every service for feedback and continued engagement, stepping in for service recovery whenever something goes wrong, and proactively identifying opportunities for repeat and additional service. This is the role that turns a first booking into a long-term client relationship, and it directly drives client satisfaction, retention and lifetime value.
- What You Will Be Responsible For: ...
Posted
a day ago
Undisclosed
KL City
- Prepare research findings for the CEO Transformation Office to influence high-level decisions.
- Oversee the close-looping process to ensure customer feedback is addressed by internal teams.
- Collaborate with departments to implement action plans and remediate systemic issues. ...
Posted
3 days ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
8 days ago
Undisclosed
KL City
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization ...
Posted
9 days ago
Undisclosed
KL City
- Restock supplies in both work and customer areas as needed, and inform management when inventory levels are low.
- Comply with all health and safety regulations and company standards.
- Handle customer inquiries and complaints professionally, resolving issues when possible and referring matters to managers when necessary. ...
Posted
10 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
10 days ago
MYR3,300 - MYR4,500 Per Month
KL City
- Work closely with the team to rectify and improve customer service guidelines and the fulfillment process.
- Keep records of shoppers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions were taken on shoppers inquiries ...
Posted
14 days ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
15 days ago
Undisclosed
KL City
- Monitor usage metrics, and identify opportunities for growth or improvement.
- Collaborate with sales, product, and global tech support teams to identify root causes and bring permanent solutions
- Conduct regular business reviews to assess customer health and develop strategies for renewal and expansion. ...
Posted
15 days ago
Undisclosed
KL City
- Uphold discretion and professionalism when handling VIP and VVIP guests.
- Demonstrate strong problem-solving skills and effectively manage guest inquiries, complaints, and requests with efficiency and diplomacy.
- Assist in escorting VVIPs during their visits and provide support for tour groups within the mall as required. ...
Posted
15 days ago
Undisclosed
KL City
- Proven experience in a customer success, account management, or related client-facing role, preferably in a fast-paced environment.
- Ability to work on-site in Greater Kuala Lumpur and collaborate effectively with cross-functional teams.
- Comfort with CRM or customer success platforms and basic reporting tools. ...
Posted
15 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
15 days ago
MYR2,950 - MYR4,150 Per Month
KL City
- Please rate your interest level in Sales & Marketing. From the scale of 1 - 10, 10 is the highest.
- Are you looking for opportunity in KL/Selangor?
- Are you currently based in Klang Valley? ...
Posted
5 days ago
Undisclosed
KL City
- Identify, prioritize and sponsor initiatives to optimize service delivery, reduce costs, increase efficiency and raise customer satisfaction across OS&S
- Use KPI analysis, customer feedback and benchmarking to drive targeted improvement programs and measure benefit realization
- Partner closely with OS&S service delivery teams, business units and regional stakeholders to align service performance with Omya business objectives and customer needs ...
Posted
21 days ago
Undisclosed
KL City
- Identity and delivers on our long-term business goals.Hisential is a hospitality, personal healthcare concierge business delivering a premium personal health experience across Singapore and Malaysia. For most clients, the Client Experience Executive is the first face they see when they walk through the clinic door, and often the last person they speak to on their way out which makes this the role that shapes a client's first and lasting impression of every single visit.Every Hisential patient has a personal health concierge team as their one point of contact for everything from booking a first consultation to chasing lab results and managing follow-ups.Behind that concierge sits a coordinated team that ensures continuity even outside clinic hours, so a client's care never depends on whether one person happens to be available. No call centres, no repeating their story, no chasing reports just doctor-led medical care that stays joined up from a client's first visit through to their long-term outcomes.
- Role Purpose
- As a Client Experience Executive, you support the smooth running of the clinic floor greeting ...
Posted
21 days ago
Undisclosed
KL City
- Lead data center construction and customization projects end to end, working closely with Sales, Presales, Design, Construction, and Testing and Commissioning teams.
- Manage project schedules, quality, costs, risks, and escalations through to timely closure and customer acceptance.
- Coordinate internal resources for both project implementation and service operations in line with company standards and customer requirements. ...
Posted
22 days ago
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