1,900+ Customer Experience Jobs in Wp Kuala Lumpur - September 2026

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Showing 1,992 jobs results for "customer experience" in Wp Kuala Lumpur

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Customer Experience Specialist MY-SG Customer Experience Specialist MY-SG

Cargill

Full Time

KL City

Posted

20 days ago

Specialist, Customer Experience (Japanese Speaker) Specialist, Customer Experience (Japanese Speaker)

Klook

Full Time

KL City

Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
Resolves customer requests and problems by making appropriate booking changes based on company's processes and procedures, as well as activity terms and conditions
Liaises with external vendors and service operators to fulfill booking changes ...

Posted

20 days ago

LEAD, EDUCATION EXPERIENCE - CUSTOMER EXPERIENCE LEAD, EDUCATION EXPERIENCE - CUSTOMER EXPERIENCE

DREAMS LANGUAGE ACADEMY

Full Time

KL City

Conduct regular check-ins, reviews, and performance feedback
Lead and coordinate Education support operations and sensei support
Assign, monitor, and follow up on tasks within the Education team ...

Posted

22 days ago

Customer Experience Customer Success Specialist Customer Experience Customer Success Specialist

Cisco

Full Time

KL City

Monitor the overall health of customer environments considering cases, critical issues, outages and ongoing projects, and conduct diagnostic health checks as needed.
Advocate internally for customers to facilitate the resolution of customer issues through coordination of efforts among Splunk’s internal organizations (technical support, services, sales, product development, product management, and executive leadership teams).
Proactively analyze customer issues and interactions to identify training and additional services needs, engage internal teams for delivery. ...

Posted

22 days ago

Brand Host and Customer Experience Executive Brand Host and Customer Experience Executive

AJOICE INTERNATIONAL SDN BHD

Full Time

KL City

Create engaging content for TikTok, Instagram, Facebook, and other platforms.
Shoot and edit short-form videos, photos, Reels, and TikToks.
Appear on camera and represent the brand professionally. ...

Posted

21 days ago

Customer Experience Specialist | 中英双语 Customer Experience Specialist | 中英双语

Mindpec Solutions

Full Time

KL City

Expected Joining: Mid-October to November 2026
Salary: RM5,000++ (Negotiable based on relevant experience)
Working Hours: 24/7 rotational shift ...

Posted

22 days ago

Customer Experience - Sales Executive (Mandarin Speaking) Customer Experience - Sales Executive (Mandarin Speaking)

Klinik HealthQuarters

Full Time

KL City

Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
medical advice.
Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...

Posted

18 days ago

Team Leader, Customer Experience (Mandarin Speaker) Team Leader, Customer Experience (Mandarin Speaker)

Klook

Full Time

KL City

Guides and coaches team members on expectations and continuous improvement by communicating direction and goals through regular and clear feedback not only for performance but also attendance and adherence to policies
Works closely with the Workforce Management team to determine anticipated work volume and optimize work distribution
Proactively ask for and give feedback so communicating and coordinating with various departments to make positive change in the organization ...

Posted

20 days ago

Customer Experience Customer Success Specialist Customer Experience Customer Success Specialist

Cisco

Full Time

KL City

Monitor the overall health of customer environments considering cases, critical issues, outages and ongoing projects, and conduct diagnostic health checks as needed.
Advocate internally for customers to facilitate the resolution of customer issues through coordination of efforts among Splunk’s internal organizations (technical support, services, sales, product development, product management, and executive leadership teams).
Proactively analyze customer issues and interactions to identify training and additional services needs, engage internal teams for delivery. ...

Posted

a month ago

Business Consulting - Customer, Experience Associate- Senior Associate Business Consulting - Customer, Experience Associate- Senior Associate

EY

Full Time

KL City

Lead design and discovery activities, including facilitating workshops to identify pain points, opportunities and develop user-centric experience improvements
Design future-state operating models, business processes and transformation roadmaps
Collaborate effectively across EY teams and with client stakeholders to deliver quality outcomes within agreed timelines ...

Posted

17 days ago

Strategic Projects Manager, Insurance Customer Experience Strategic Projects Manager, Insurance Customer Experience

Klook

Full Time

KL City

Build for Scale
Less is More
Win as One ...

Posted

a month ago

Manager, Customer Onboarding - Group Business, Customer Experience (Great Eastern Takaful Berhad) Manager, Customer Onboarding - Group Business, Customer Experience (Great Eastern Takaful Berhad)

Great Eastern

Full Time

KL City

Ensure transaction accuracy, operational efficiency, and compliance with regulatory and internal requirements.
Lead, coach, and develop a team of Assistant Managers, Associates, and support staff.
Monitor team performance and productivity to ensure workload is effectively managed. ...

Posted

19 days ago

Skin Care Therapist

Skin Care Therapist Skin Care Therapist

EIG Dermal Wellness (M) Sdn Bhd

MYR1,800 - MYR2,800 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Perform Speed Mapping analysis
Provide ongoing skin consultation and result monitoring via the Skin Health Management system and the Account Management system
Provide customer interaction beyond expectation and comprehensive product knowledge ...

Skin Analysis Facial Treatments

Posted

8 months ago

Part-Time Customer Experience (CX) – Mandarin Speaker Part-Time Customer Experience (CX) – Mandarin Speaker

Aureas Media Sdn Bhd

Part Time

KL City

Coordinate with the sales and operations team when required.
Update customer information and follow up on pending cases.
Ensure customers receive a positive and professional experience. ...

Posted

a month ago

Customer Relations Specialist (Mandarin) Customer Relations Specialist (Mandarin)

KC Finity Sdn Bhd

MYR5,000 - MYR5,300 Per Month

Contract

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
Stay updated on company policies, procedures, and operational processes.
Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...

Microsoft Office Computer Literacy

Posted

8 days ago

Customer Success - Experience Manager Customer Success - Experience Manager

Hydron Holdings

Full Time

KL City

Anticipate customer needs proactively — flag risks, gaps, and opportunities before customers have to raise them.
Act as the primary point of contact for VIP customers, giving them dedicated, high-touch attention; support other customer escalations as needed.
Work with Product, Marketing, and Operations to feed customer insights back into the business. ...

Posted

20 days ago

Customer Journey - Experience Manager Customer Journey - Experience Manager

Maybank

Full Time

KL City

Develop and enhance customer-centric cross-border propositions, including relocation solutions, mortgage offerings, and other tailored financial services.
Collaborate closely with Business, Digital, Operations, and Technology teams to improve onboarding, servicing, and digital customer experiences.
Leverage customer insights, feedback, and data analytics to identify opportunities for journey optimisation and proposition enhancement. ...

Posted

20 days ago

Associate - Premium Management (candidates with customer service - payment management experience are highly encouraged to apply) Associate - Premium Management (candidates with customer service - payment management experience are highly encouraged to apply)

Great Eastern

Full Time

KL City

Assist in supervising and training of staff.
Liaising with bank personnel/System Support/IT in handling Collections related processes and electronic payment system including system/servicing issues, service/system enhancement & other operational matter.
To handle New Business Easipay forms, processing billings, updating tracking and reply to emails. ...

Posted

8 days ago

Business Development Representative Business Development Representative

Triple A (M) Sdn Bhd

MYR3,000 - MYR5,600 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station

Prepare and deliver compelling sales proposals and quotations, negotiating terms and closing deals to achieve sales targets.
Collaborate with the sales team and other departments to ensure seamless customer service and support throughout the sales process.
Maintain accurate records of sales activities, customer interactions, and sales forecasts using CRM software. ...

Product Knowledge Sales Strategy

Posted

5 months ago

Sales Representative Sales Representative

Triple A (M) Sdn Bhd

MYR3,000 - MYR5,600 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station

Prepare and deliver compelling sales proposals and quotations, negotiating terms and closing deals to achieve sales targets.
Collaborate with the sales team and other departments to ensure seamless customer service and support throughout the sales process.
Maintain accurate records of sales activities, customer interactions, and sales forecasts using CRM software. ...

Product Knowledge Sales Strategy

Posted

5 months ago

Assistant Manager, Voice of Customer Assistant Manager, Voice of Customer

Hong Leong Bank Berhad

Full Time

KL City

Prepare research findings for the CEO Transformation Office to influence high-level decisions.
Oversee the close-looping process to ensure customer feedback is addressed by internal teams.
Collaborate with departments to implement action plans and remediate systemic issues. ...

Posted

a day ago

Head of Customer Service Hub, Malaysia Head of Customer Service Hub, Malaysia

Siemens

Full Time

KL City

Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...

Posted

6 days ago

BOUTIQUE ADVISOR BOUTIQUE ADVISOR

Siti Khadijah

Part Time

KL City

Posted

6 days ago

Customer Success Manager Customer Success Manager

MongoDB

Full Time

KL City

Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth
Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes
Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization ...

Posted

7 days ago

BOUTIQUE ADVISOR BOUTIQUE ADVISOR

Siti Khadijah

Part Time

KL City

Work Location: In person

Posted

7 days ago

Guest Experience - Sales Associate - The Chamber, Lalaport (Wine Industry) Guest Experience - Sales Associate - The Chamber, Lalaport (Wine Industry)

Stream Empire Holdings

Full Time

KL City

Restock supplies in both work and customer areas as needed, and inform management when inventory levels are low.
Comply with all health and safety regulations and company standards.
Handle customer inquiries and complaints professionally, resolving issues when possible and referring matters to managers when necessary. ...

Posted

8 days ago

Guest Experience Supervisor - Courtyard By Marriott Kuala Lumpur City Center Guest Experience Supervisor - Courtyard By Marriott Kuala Lumpur City Center

Marriott International

Full Time

KL City

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience. ...

Posted

8 days ago

Guest Experience Supervisor - Courtyard By Marriott Kuala Lumpur City Center Guest Experience Supervisor - Courtyard By Marriott Kuala Lumpur City Center

Courtyard By Marriott

Full Time

KL City

Posted

9 days ago

Customer Service (E-commerce platform) Customer Service (E-commerce platform)

PG Mall Sdn Bhd

Full Time

KL City

Work closely with the team to rectify and improve customer service guidelines and the fulfillment process.
Keep records of shoppers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions were taken on shoppers inquiries ...

Posted

12 days ago

Head of Customer Service Hub, Malaysia Head of Customer Service Hub, Malaysia

Sourceo

Full Time

KL City

Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...

Posted

13 days ago