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3,300+ Customer Experience Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 3,331 jobs results for
"customer experience"
in Wp Kuala Lumpur
Never miss any updates for Customer Experience jobs in Wp Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Recommend process and tool enhancements to improve operational efficiency.
- Conduct product and competitor research to improve user experience and localization.
- Ensure all cases are handled within defined SLA and quality standards. ...
Posted
23 days ago
Undisclosed
KL City
- Anticipate customer needs proactively — flag risks, gaps, and opportunities before customers have to raise them.
- Act as the primary point of contact for VIP customers, giving them dedicated, high-touch attention; support other customer escalations as needed.
- Work with Product, Marketing, and Operations to feed customer insights back into the business. ...
Posted
a day ago
Undisclosed
KL City
- Develop and enhance customer-centric cross-border propositions, including relocation solutions, mortgage offerings, and other tailored financial services.
- Collaborate closely with Business, Digital, Operations, and Technology teams to improve onboarding, servicing, and digital customer experiences.
- Leverage customer insights, feedback, and data analytics to identify opportunities for journey optimisation and proposition enhancement. ...
Posted
2 days ago
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese
Communication Skills
Skills Required
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
+3
Posted
5 months ago
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese
Communication Skills
Skills Required
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
+3
Posted
5 months ago
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese
Communication Skills
Skills Required
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
+3
Posted
5 months ago
Undisclosed
KL City
- Lead data center construction and customization projects end to end, working closely with Sales, Presales, Design, Construction, and Testing and Commissioning teams.
- Manage project schedules, quality, costs, risks, and escalations through to timely closure and customer acceptance.
- Coordinate internal resources for both project implementation and service operations in line with company standards and customer requirements. ...
Posted
a day ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
3 days ago
Undisclosed
KL City
- Identity and delivers on our long-term business goals.Hisential is a hospitality, personal healthcare concierge business delivering a premium personal health experience across Singapore and Malaysia. For most clients, the Client Experience Executive is the first face they see when they walk through the clinic door, and often the last person they speak to on their way out which makes this the role that shapes a client's first and lasting impression of every single visit.Every Hisential patient has a personal health concierge team as their one point of contact for everything from booking a first consultation to chasing lab results and managing follow-ups.Behind that concierge sits a coordinated team that ensures continuity even outside clinic hours, so a client's care never depends on whether one person happens to be available. No call centres, no repeating their story, no chasing reports just doctor-led medical care that stays joined up from a client's first visit through to their long-term outcomes.
- Role Purpose
- As a Client Experience Executive, you support the smooth running of the clinic floor greeting ...
Posted
11 hours ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
3 days ago
Undisclosed
KL City
- Asia-Pacific. Tens of thousands of businesses use us to accept payments online and
- in person, across Singapore, Malaysia, the Philippines and beyond.
- This is a new role, and the first of its kind here. You will own the relationship ...
Posted
5 days ago
Undisclosed
KL City
- Familiarity with project delivery involving warehouse conversion, brownfield developments, industrial facility upgrades, fit-out works, commissioning, and operational readiness activities.
- Sound understanding of construction project lifecycle, including design development, procurement, construction, testing & commissioning, handover, and close-out.
- Knowledge of Malaysian construction practices, local statutory requirements, building regulations, authority approval processes, and applicable industry standards. ...
Posted
5 days ago
Undisclosed
KL City
- Familiarity with project delivery involving warehouse conversion, brownfield developments, industrial facility upgrades, fit-out works, commissioning, and operational readiness activities.
- Sound understanding of construction project lifecycle, including design development, procurement, construction, testing & commissioning, handover, and close-out.
- Knowledge of Malaysian construction practices, local statutory requirements, building regulations, authority approval processes, and applicable industry standards. ...
Posted
6 days ago
Undisclosed
KL City
- Position- Application analyst
- Exp-3 yrs
- Area- Customer Communication Management (CCM) ...
Posted
7 days ago
Undisclosed
KL City
- Providing timely and appropriate resolutions to ensure satisfactory closure
- Managing expectations sensitively, de-escalating irate customers and seeking amicable solutions within reasonable limits
- Flagging recurring passenger issues for review ...
Posted
7 days ago
Undisclosed
KL City
- Managing field service and project execution by ensuring safe delivery of maintenance, commissioning, retrofit, troubleshooting, modernization, workforce planning, site mobilization, and project outcomes across multiple customer locations.
- Growing the service business by leading service sales, expanding service contracts, developing lifecycle and modernization opportunities, strengthening customer relationships, and identifying new market opportunities.
- Building a high-performing service organization by leading managers, engineers, field service teams, sales teams, partners, and vendors while driving profitability, capability development, succession planning, and operational productivity. ...
Posted
8 days ago
Undisclosed
KL City
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization ...
Posted
9 days ago
Undisclosed
KL City
- Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth
- Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes
- Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization ...
Posted
10 days ago
Undisclosed
KL City
- Nurtured Learning
- Life-long Relationships
- Provide recommendations on the process to Darwinbox’s enterprise clients. ...
Posted
10 days ago
Undisclosed
KL City
- Nurtured Learning
- Life-long Relationships
- Provide recommendations on the process to Darwinbox’s enterprise clients. ...
Posted
10 days ago
MYR5,500 - MYR5,500 Per Month
KL City
- Track member preferences and activity to identify retention opportunities
- Capture member feedback and suggestions to improve engagement
- Keep updated on new products, services and offerings to inform members ...
Posted
11 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
11 days ago
Undisclosed
KL City
- Review rostering of staff to optimize resource utilization in order to maximize departmental capacity and flexibility to maintain operational effectiveness at all times
- Handle customer’s escalation from CSAs and assist in problem resolution.
- Frequent and consistent Communication with CS Advisors to created positive customer interaction e.g. implement the approved global CS program, compliance to SOP) ...
Posted
14 days ago
MYR3,000 - MYR4,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Collaborate with other departments to ensure customer satisfaction.
- Provide product or service information to customers clearly and professionally.
- Follow up with customers to ensure issues are fully resolved. ...
Mandarin Chinese
Communication Skills
Skills Required
Mandarin Chinese
Communication Skills
Customer Service
Problem Solving
Client Relationship Management
+3
Posted
5 months ago
Undisclosed
KL City
- Partner with QC/VOC to analyze customer feedback, complaints and service quality issues.
- Identify and quantify opportunities for process improvement, Zendesk optimization, Automation and AI.
- Establish baseline metrics and measure the business impact and ROI of improvement projects, including changes in contact volume, resolution, customer experience and operational efficiency. ...
Posted
a day ago
The Estée Lauder Companies Inc.
Undisclosed
KL City
- Previous experience with retail point-of-sale software
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Posted
14 days ago
Alliance Bank Malaysia Berhad
Undisclosed
KL City
- Arrange for monthly meetings with participation from key stakeholders
- Preparation of slides and minutes for the meeting
- Followup on the action plans with the respective person in charge ...
Posted
22 days ago
Undisclosed
KL City
- Monitor and manage the stock of office supplies, placing orders when necessary.
- Handle phone calls and correspondence, including emails, letters, and packages.
- Contribute to maintaining an efficient and organised office environment. ...
Posted
25 days ago
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