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1,800+ Customer Experience Jobs in Selangor - August 2026 - High Salaries
Showing 1,844 jobs results for
"customer experience"
in Selangor
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MYR5,000 - MYR15,000 Per Month
Fresh Graduates
Near Train Station
This company is close to train station
- • Develop and manage your own portfolio of clients and business network
- • Participate in our training and development programs
- • Contribute to a positive, energetic, and supportive team culture by sharing ideas and success strategies ...
Sales
Client Relationship Management
Skills Required
Sales
Client Relationship Management
Communication
+1
Posted
3 months ago
MYR5,000 - MYR15,000 Per Month
Fresh Graduates
Near Train Station
This company is close to train station
- • Develop and manage your own portfolio of clients and business network
- • Participate in our training and development programs
- • Contribute to a positive, energetic, and supportive team culture by sharing ideas and success strategies ...
Sales
Client Relationship Management
Skills Required
Sales
Client Relationship Management
Communication
+1
Posted
3 months ago
Chat Available
You can chat with the employer only after applying for this job.
MYR1,800 - MYR3,000 Per Month
Fresh Graduates
Near Train Station
This company is close to train station
- File Management: Maintain and update both electronic and physical filing systems, ensuring all documents are organized and easy to retrieve.
- Scheduling and Coordination: Coordinate meetings, appointments, and travel arrangements, ensuring all logistics are handled smoothly.
- Follow-up on Client Requests: Track and follow up on customer inquiries, orders, and issues to ensure timely and satisfactory resolution, maintaining strong communication with clients throughout the process. ...
Communication
Problem-Solving
Skills Required
Communication
Problem-Solving
Empathy
Patience
Time Management
+3
Posted
24 days ago
MYR500 - MYR500 Per Month
- Identify and document issues, friction points, and process breakdowns surfaced through interviews and journey mapping.
- Contribute to defining the ideal customer experience across major touchpoints.
- Flag recurring complaints, risks, or process breakdowns to the CX Executive promptly ...
Posted
5 days ago
Undisclosed
- Identify and document issues, friction points, and process breakdowns surfaced through interviews and journey mapping.
- Contribute to defining the ideal customer experience across major touchpoints.
- Flag recurring complaints, risks, or process breakdowns to the CX Executive promptly ...
Posted
6 days ago
MYR2,800 - MYR2,800 Per Month
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Collaborating with marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities. ...
Posted
6 days ago
Undisclosed
- Act as the primary escalation point for customer concerns and service-related issues.
- Partner with Sales, Service, Supply Chain, Finance, and Operations teams.
- Drive continuous improvement and operational excellence initiatives. ...
Posted
8 days ago
Undisclosed
- Operational Common Sense & CX Intelligence: While you are a "people person," you are also a "data person." You will track and optimize key CX metrics (NPS, CSAT, First Response Time, and Retention) to identify friction points in the customer journey.
- Cross-Functional Advocacy: Be the voice of the customer in meetings with Operations, Tech, and Logistics. If a delivery route is hurting the customer experience, you are the one to highlight it and help solve it.
- Proactive Brand Love: Design "surprise and delight" moments that exceed expectations, transforming a standard purchase into an Anantara-level memory. ...
Posted
10 days ago
MYR2,100 - MYR2,300 Per Month
- Opportunity for contract renewal or permanent employment based on performance
- 9:30 AM – 7:30 PM
- 11:00 AM – 9:00 PM ...
Posted
11 days ago
Undisclosed
- Define and implement customer segmentation strategies that operate seamlessly across all channels.
- Manage campaigns that leverage both traditional and digital engagement methods for maximum reach
- Collaborate with PPOCs (eg. PJPs) and relevant stakeholders to identify and analyze insights aligned to outcome defined by the Disease Area team, owning the space relating to EpicX and relevant qualitative & quantitative insights to optimize the overall customer experience ...
Posted
3 days ago
Undisclosed
Damansara Jaya
- Welcome walk-in customers, conduct product demonstrations and recommend suitable products.
- Support retail sales and contribute towards Experience Centre sales targets.
- Ensure the showroom, product displays, pricing and promotional materials are presentable and updated. ...
Posted
5 days ago
MYR7,000 - MYR7,000 Per Month
- Operational Common Sense & CX Intelligence: While you are a "people person," you are also a "data person." You will track and optimize key CX metrics (NPS, CSAT, First Response Time, and Retention) to identify friction points in the customer journey.
- Cross-Functional Advocacy: Be the voice of the customer in meetings with Operations, Tech, and Logistics. If a delivery route is hurting the customer experience, you are the one to highlight it and help solve it.
- Proactive Brand Love: Design "surprise and delight" moments that exceed expectations, transforming a standard purchase into an Anantara-level memory. ...
Posted
18 days ago
Undisclosed
- SLA Governance & Compliance: Define and enforce SLA frameworks, ensuring adherence to response time, MTTR, and service availability commitments.
- Performance & Continuous Improvement: Drive service improvement initiatives based on analytics, focusing on MTTR reduction, CSAT enhancement, and operational efficiency.
- Cross Functional Collaboration: Work closely with Sales, Product, Engineering, and NetCo teams to align delivery feasibility, technical design, and customer commitments. ...
Posted
16 days ago
MYR2,800 - MYR2,800 Per Month
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Collaborating with marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities. ...
Posted
23 days ago
Undisclosed
- Support communication with customers under the guidance of a CSM.
- Work with teams such as Support, Product, and Account Management by gathering information or preparing documentation.
- Help track customer issues and ensure updates are properly logged. ...
Posted
11 days ago
MYR4,000 - MYR6,000 Per Month
- Handle complex customer escalations and ensure fair, timely resolutions.
- Build a customer-first culture within the team.
- Experience Centre Operations ...
Posted
19 days ago
MYR4,000 - MYR6,000 Per Month
- Handle complex customer escalations and ensure fair, timely resolutions.
- Build a customer-first culture within the team.
- Experience Centre Operations ...
Posted
19 days ago
Undisclosed
- Manage and take responsibility for monitoring and controlling stockholding and inventory transactions for all clients including stock write offs.
- Handles inventory issues internally, and externally with clients in a service-oriented manner.
- Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner. ...
Posted
a month ago
Undisclosed
- Define and implement customer segmentation strategies that operate seamlessly across all channels.
- Manage campaigns that leverage both traditional and digital engagement methods for maximum reach
- Collaborate with PPOCs (eg. PJPs) and relevant stakeholders to identify and analyze insights aligned to outcome defined by the Disease Area team, owning the space relating to EpicX and relevant qualitative & quantitative insights to optimize the overall customer experience ...
Posted
9 days ago
Undisclosed
- Define and implement customer segmentation strategies that operate seamlessly across all channels.
- Manage campaigns that leverage both traditional and digital engagement methods for maximum reach
- Collaborate with PPOCs (eg. PJPs) and relevant stakeholders to identify and analyze insights aligned to outcome defined by the Disease Area team, owning the space relating to EpicX and relevant qualitative & quantitative insights to optimize the overall customer experience ...
Posted
25 days ago
Undisclosed
- Handle complex customer escalations and ensure fair, timely resolutions.
- Build a customer-first culture within the team.
- Experience Centre Operations ...
Posted
22 days ago
MYR2,500 - MYR3,500 Per Month
- Keying in all orders for functions and filing of all documents for the department.
- Coordinating with supplier on delivery of products ordered.
- To prepare and submit all relevant action plans, order reports, special project report in timely manner. ...
Posted
24 days ago
MYR2,500 - MYR3,500 Per Month
- Keying in all orders for functions and filing of all documents for the department.
- Coordinating with supplier on delivery of products ordered.
- To prepare and submit all relevant action plans, order reports, special project report in timely manner. ...
Posted
24 days ago
Undisclosed
- Optimize Platform Roles: Manage system access and platform role ownership requests accurately, ensuring security and compliance protocols are met
- Build Hub Intelligence: Contribute to the creation and maintenance of standard operating documentation, knowledge base articles, and reference materials to support team performance
- Champion Safety and Compliance: Perform daily duties in strict alignment with environmental, health, technical safety guidelines, and corporate compliance standards ...
Posted
12 days ago
Undisclosed
Malaysia
- Verify and monitor each job task to ensure that there is no overlooked-on shipment arrangement.
- Liaison with customers, agents, operations and service providers on all operational related matters.
- Monitor payment receive from customers and agents before shipment collection or release. ...
Posted
16 days ago
MYR800 - MYR800 Per Month
- Assist in handling customer enquiries via phone, email, live chat, and social media platforms
- Support the team in conducting customer satisfaction surveys and analysing responses
- Support the team in planning and executing customer engagement campaigns and loyalty programmes ...
Posted
24 days ago
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