Drive business development by identifying, developing, retaining, extending, and acquiring accounts, and collaborating across teams to attain objectives
Strategize for growth by developing and implementing annual territorial plans to achieve sales goals and future growth, and profiling accounts to position RDMY strongly to win tenders
Maintain data integrity in REXIS Salesforce by regularly updating accounts/contacts, and ensuring weekly entry and monitoring of activities and business opportunities
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Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
Develop and build strategic engagement and partnering with KOLs and relevant stakeholders in key accounts. Be a partner/consultant in shaping their plans, decisions and supporting their professional objectives to achieve RDMY business strategy and goals
Understand the customers’ working / communication styles and flex one’s style to adapt to that
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Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, R&D, and regulatory teams.
Technical expertise, complaint and issue management
Oversee the handling of complaints and quality issues for assigned accounts, ensuring timely resolution and clear, meaningful feedback.
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Field force integration: Work closely with Sales leadership and field teams to integrate omnichannel plans with customer-facing execution, enable adoption of relevant tools and content, and use field insights to continuously improve customer journeys.
Performance optimization: Establish appropriate KPIs and dashboards to measure reach, engagement, conversion and channel effectiveness; translate performance insights into actions and continuously optimize customer journeys, channel mix and investment.
Cross-functional execution & governance: Lead cross-functional orchestration of omnichannel initiatives, campaigns and launches, ensuring timely execution, appropriate use of resources and adherence to GSK promotional, privacy, digital and governance requirements.
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Champion continuous improvement by leveraging data, industry benchmarks, and stakeholder feedback to evolve regional and country practices.
Own the forward-looking roadmap for these domains, anticipating where markets may face workforce, vendor, process, or performance constraints before they escalate.
Own end-to-end workforce optimization, including forecasting, capacity planning, and real-time service level management.
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Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
Manage Sales Activities: Handle enquiries, quotations, orders, follow-ups, and after-sales service to ensure a smooth customer experience.
Market & Competitor Analysis: Monitor market trends, competitor activities, pricing, and new product launches to identify opportunities and support sales strategies.
Promote Products & Brand: Plan and participate in promotional activities, roadshows, trade fairs, exhibitions, and other marketing initiatives.
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As a Retail Associate, you will be the face of GABRIEL in-store, creating a welcoming and memorable experience for every customer.
You will assist customers with product selection, drive sales, maintain attractive product displays and support the smooth day-to-day operation of the store.
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As Retail Supervisor, you will be the key person responsible for supporting the day-to-day operations of our first GABRIEL store in Malaysia.
This is a hands-on retail role. You will work alongside the retail team on the sales floor while taking additional responsibility for store operations, staff coordination, inventory, customer experience and daily store standards.
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GABRIEL is one of China's leading premium plush toy and lifestyle brand known for its distinctive designs, high-quality materials and emotionally engaging products. As we launch our first retail store in Malaysia, we are looking for friendly and energetic Part-Time Retail Associates to join our founding team.
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