Champion continuous improvement by leveraging data, industry benchmarks, and stakeholder feedback to evolve regional and country practices.
Own the forward-looking roadmap for these domains, anticipating where markets may face workforce, vendor, process, or performance constraints before they escalate.
Own end-to-end workforce optimization, including forecasting, capacity planning, and real-time service level management.
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Prepare and review quotations, cost estimates, project budgets, layout plans, Bills of Quantities (BOQ), and expenditure reports, while assisting in annual budget planning and cost control.
Plan, schedule, and monitor preventive maintenance programmes, including air conditioning servicing, pest control, fire extinguisher servicing, BOMBA certification renewals, and standby generator maintenance.
Lead and supervise the Project and Maintenance team by assigning daily tasks, monitoring work progress, providing technical guidance, and ensuring timely resolution of maintenance issues.
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2) Enforce strict adherence to Quality, Service, Cleanliness and Value protocols including food safety and hygiene.
3) Monitor stock levels by daily stock take & monthly stocktake, notify management of low inventory and report equipment malfunctions or safety hazards.
4) All reports must be done after each shift and filing it properly.
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Connect with a network of technicians and suppliers to learn new products and safe handling practices.
Strengthen your problem solving by troubleshooting tricky paint or interior issues and documenting what works.
Want to level up car care and craft showroom finishes? Join our hands-on team and start working with us at TUHU CAR CARE, where we take pride in practical, high-quality vehicle detailing and protection. We focus on results that drivers notice, from glossy paint to spotless interiors.
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Maintain a thorough understanding of all CAKETELLA and KETOCAKE products, including ingredients, preparation methods, and special dietary options (e.g., keto-friendly).
Proactively identify opportunities to improve customer satisfaction and streamline customer service processes.
Document all customer interactions and resolutions in the company's CRM system, ensuring accurate and up-to-date records.
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