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500+ Customer Care Jobs in Petaling - September 2026 - High Salaries
Showing 563 jobs results for
"customer care"
in Petaling
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Undisclosed
- The Customer Service Officer must maintain constant communication with the Front of House Manager on all aspects of club responsibilities and activities. It is paramount to the success of the club and company, that the Customer Service Officer maintains an open line of communication on any club-related matters.
- Attend regular department meetings.
- Administrate the membership database, recording all necessary information. ...
Posted
14 days ago
MYR2,800 - MYR3,400 Per Month
- Follow up on and resolve customers’ complaints to ensure they are close to being satisfied.
- Work closely with team members and leaders to consistently achieve high-quality results and productivity.
- Ensure efficient escalation of priority requests/feedback towards effective resolution. ...
Posted
15 days ago
Sunfert International Fertility Centre Sdn Bhd
MYR2,000 - MYR2,500 Per Month
- JOB PURPOSEPerforms customer service and cashier duties under the supervision and direction of Centre Manager.
- DUTIESCustomer Service:1. Register incoming patients into the Medex, Encore Med and Meditex.2. Prepare the charge chit and sticker for the registered patients.3. Assist Embryologist/Nurse in printing out additional stickers.4. Attend to calls and inquiries (via phone call).5. Attend to walk in customer inquiries for offered services.6. Fix appointment for the patients.7. Fix appointment for the inter-branch patients.8. Compilation of patient feedback forms.9. Update patient post-delivery pregnancy outcome in Medex.10. Attend to the Pathlab & Lalamove riders.
- Cashier:1. Handle cashier's role (charging, billing & payment).2. Collect outstanding payment and prepare monthly outstanding report.3. To ensure update daily collection report on daily basis.4. Checking on overall payment.5. Responsible for daily sales collection and keep accurate records of daily transactions.6. Count money in cash drawers at the beginning and end of shifts to ensure that amount is correct and tally with the MHIS and credit card payments received to ensure no discrepancies.7. Responsible for cash, credit card payments records received.8. Prepare and provide accurate invoices for customers; collect payment accordingly.9. To ensure high safety and ethical practice standards.10. To ensure high standard operating protocol is adhere to.11. Provide administrative and management support.12. To participate and contribute to the marketing and expansion activities of the centre as the need arise.13. To be in-charge or assist in certain project/s as and when directed by the management.14. Assisting fellow colleagues and to perform any other duties as assigned by the Medical Director or Management.15. Back up Admin Assistant position whenever necessary (during lunch breaks or leaves).16. To participate and contribute to the marketing and expansion activities of Sunfert Group as the need arises.17. Assisting fellow colleagues and to perform any other duties as assigned by the Managing Director or the management team. ...
Posted
15 days ago
Undisclosed
Petaling
- • Deliver exceptional customer service and address customer needs via phone and email communication channels.
- • Manage and respond to customer feedback promptly and ensure proper tracking.
- • Handle customer complaints professionally and escalate to the Customer Service Manager when necessary. ...
Posted
17 days ago
Undisclosed
Petaling
- Build rapport and maintain positive relationships with clients to encourage repeat business and loyalty
- Develop and maintain a thorough understanding of all hair removal and lash services offered by the company (e.g., waxing, laser)
- Provide accurate and informative advice to clients on suitable services based on their needs and skin type ...
Posted
17 days ago
Undisclosed
- Follow up with the warehouse for order status updates and ensure customers receive timely and proactive communication throughout the process
- Coordinate with respective departments to obtain necessary approvals and facilitate credit release
- Take full ownership of customer orders and follow through to case closure, ensuring a seamless and satisfying customer experience ...
Posted
17 days ago
MYR3,000 - MYR4,000 Per Month
- · Oversees the mall’s customer service operations to ensure exceptional guest experience.
- · Manages customer service team, handles tenants and shoppers’ inquiries, monitor service standard, and implements customer engagement initiatives that enhance the mall’s reputation and foot traffic
- · Supervise daily operations of Customer Service Counter / Concierge ...
Posted
8 days ago
Undisclosed
Petaling
- Deliver prompt and high-quality support, ensuring a seamless and satisfying customer experience.
- Resolve customer issues accurately and thoroughly, prioritizing customer satisfaction and retention.
- Maintain and update customer records in the system with precision and attention to detail. ...
Posted
18 days ago
Undisclosed
Petaling
- Weekly update report to customer
- Computer knowledge, excel, word and other
- Check and reply email ...
Posted
18 days ago
Undisclosed
Petaling
- 3) Assist customers with product and service enquiries.
- 4) Coordinate with internal departments to resolve customer issues.
- 5) Follow up with customers and provide updates on order and service status. ...
Posted
18 days ago
Undisclosed
Petaling
- Documenting customer interactions and maintaining detailed records in our system
- Resolving customer issues and escalating complex matters to appropriate departments when necessary
- Following company procedures and quality standards to ensure consistent service delivery ...
Posted
18 days ago
Undisclosed
Petaling
- Reserve stock for customer collection or delivery.
- Coordinate with Salesmen, HOD, and Finance Department on orders that cannot be confirmed due to credit issues.
- Generate proforma invoices and release confirmed sales orders to the warehouse for collection or delivery. ...
Posted
18 days ago
MYR2,500 - MYR3,000 Per Month
- Keep accurate records of customer interactions and updates.
- Organise placement tests, exams, online activities, and virtual graduations
- Monitor class schedules, attendance, and student engagement ...
Posted
18 days ago
Konica Minolta Business Solutions
MYR3,000 - MYR3,000 Per Month
- Opportunities for promotion
- Parental leave
- Professional development ...
Posted
14 days ago
MYR1,800 - MYR1,800 Per Month
- Coordinate customer orders with the sales, packing, store and technical teams.
- Assist with online marketplace orders such as Shopee and other e-commerce platforms.
- Coordinate with customers regarding collection, delivery, warranty and return matters. ...
Posted
16 days ago
ALLIANCE EMPIRE SDN BHD
MYR2,500 - MYR3,000 Per Month
- · Provide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for inquiries, complaints, and general mall information to ensure a positive shopping experience.
- · Greet and assist shoppers courteously and professionally.
- · Handle customer inquiries, feedback, and complaints promptly. ...
Posted
7 days ago
Undisclosed
- Collaborating with cross-functional teams to deliver the best solutions for customers.
- Supporting in identifying new business opportunities in line with the country sales strategy.
- Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
7 days ago
Accenture Southeast Asia
Undisclosed
- Stay current with system information, changes and updates
- Comply with service level agreements
- Support and help on Process documentation ...
Posted
7 days ago
Cycle & Carriage Bintang Berhad
Undisclosed
- Maintain good customer relationships to enhance retention and brand loyalty.
- Provide regular updates and feedback to the Service Manager regarding service performance, customer satisfaction, and technical issues.
- Able to work in a fast-paced environment with attention to detail.
Posted
18 days ago
Undisclosed
Petaling
- Perform daily administrative tasks including filing, documentation, and data entry.
- Maintain and update customer records accurately in the system.
- Follow up with customers regarding installation progress, servicing appointments, and after-sales support. ...
Posted
18 days ago
MYR2,500 - MYR3,200 Per Month
- Team cooperation to coordinate all aspects of operations.
- Language(s) required: Mandarin, English and Bahasa Malaysia.
- Candidates must possess at least SPM. ...
Posted
19 days ago
Wai Hong Brothers Sdn Bhd
MYR1,900 - MYR2,100 Per Month
- Provide accurate information and appropriate solutions based on established SOPs.
- Perform basic troubleshooting and guide customers through the required steps.
- Handle customer complaints professionally and work towards first-call resolution where possible. ...
Posted
13 days ago
MYR2,500 - MYR3,000 Per Month
- Ensure Customer Satisfaction and Operation Efficiency
- Communicate with Production Team to Ensure Operation Efficiency
- We are an online kitchen where customer placed their order online. ...
Posted
25 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
a month ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
4 days ago
Undisclosed
- Responsible for expediting the orders in scope from PO creation to Supplier Delivery.
- Initiate Cancel/Modify requests for purchase orders in SLB systems (SAP, SWPS, GOLD, and Lawson) after consultation with internal stakeholders and external suppliers.
- Update the ERPs with all the relevant dates and supplier feedback ensuring this information are reflected in the Business systems and metrics. ...
Posted
15 days ago
Undisclosed
- Receive safety alerts and contact the technician by phone to check that he/she is okay
- Keep customers informed on progress
- Call back to KRMS and talk with passengers in the elevator where applicable, taking remote action to resolve the issue ...
Posted
25 days ago
MYR1,800 - MYR3,500 Per Month
- Communicate in a friendly, empathetic and professional manner.
- Escalate medical questions to the doctor or appropriate clinic team instead of providing medical advice.
- Convert incoming enquiries and marketing leads into confirmed appointments. ...
Posted
25 days ago
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